Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

March 23, 2017

Awesome App! Can't wait to get my store up and running!

Infinity And Beyond Boutique My Amelia James By Jaime Lynn
United States
About 2 months using the app
September 28, 2016

I havent tried yet in public as I havent launched my site yet. It seemed to be a friendly and generous application. I will make another review once I launched my website.

Nanay N Baby
Australia
About 2 months using the app
April 18, 2022

the online support is great! Joshua is patient and helpful. His prompt reply gives a big help to me. I hope SMILE will launch the CHINESE VERSION soon because most of our customers can only read chinese. I hope every pops from SMILE can shows a sense of belongs to my customers with their mother language. Thanks

CHOWBOYFOOD 潮州仔
Hong Kong SAR
About 2 months using the app
Smile.io replied April 19, 2022

Thank you so much for your lovely review and helpful feedback! 💖 We'll share this with our product team for you!

Edited December 6, 2019

I used this app to help me bring in more customers and I know it will do just that! I love rewards and the setup is fast here and customer service is amazing.

UsGirls - Us FemEnine
United States
About 2 months using the app
Smile.io replied December 9, 2019

Thank you so much for the five-star rating and kind words!🙂 We really appreciate you!

August 7, 2019

Seems pretty good, easy to use , will see if my customers like it , thank you for having a free version , will see how it goes, thanks again.

Koola Things
Australia
About 2 months using the app
Smile.io replied August 7, 2019

We're glad you're enjoying the free version of our app! Thanks for the five star rating! 😃

January 30, 2017

Easy to set up and great to use

Plantlifeinc
United States
About 2 months using the app
January 30, 2019

**Upgraded to Growth so that I can provide more benefits to my shoppers as a Thank you! Easy to use, customize and enable. We are a newly launched business and we know happy customers are one of the keys to Growth and success overall. Adding ways for shoppers to earn rewards in return for helping our growth is important for us. Maggie @Smile has been invaluable to me! 01/24/2019**

Original review>>Still early and only using the free plan to see how it works. Will return to update this review once I see more growth from it.

Georgia Kate Boutique
United States
About 1 month using the app
Smile.io replied March 27, 2019

Thank you so much for the five-star review and for the kind words! Our Support team is here to help :)

May 1, 2019

Most solid and professional rewards system on the market. Really happy with the results and increasing our returning customers. 5/5 star guys. Integration was perfect - dadrack.com

Dadrack
Australia
About 1 month using the app
Smile.io replied May 2, 2019

Thank you so much for the kind words :) we're happy to hear our app is working perfectly for you. We really appreciate the five-star review!

September 20, 2016

It was quick, fast, and easy to set up. Hope it all goes well.

Monet Cartier Hair Boutique
United States
About 1 month using the app
July 25, 2016

This app is simple to set up and get started. I am excited about the reward program my customers now have available.

Hip Gyp Boho
United States
About 1 month using the app