Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,549)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Great customer service
Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!
Support team, Erza was very helpful in assisting us with the integration of Smile.io to Hydrogen Shopify until it was successful.
Thank you for the review! We really appreciate it. We think Ezra is pretty awesome too 😄
-The Smile.io Team
Positive reviews MUST be fake. This is TERRIBLE! I watched as 6 people signed up for my rewards program yesterday and not one is in my database now. This thing sent them a confirmation email, they went to spam folders. It gives a code that you then have to go back to the website to be added to my reward program. When they clicked the link - it gave them a 404 error. I just checked and it is now NOT LIVE on my website even tho it's showing in the Shopify store. Waste of time. Customer support is useless.
We're really sorry to hear that you've had issues getting your program set up correctly. Our team have reached out to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.
Top app, works perfectly x
Thanks so much for leaving us a 5 star review :)
Yours in Loyalty,
✨ The Smile Support Team ✨
Very helpful with my questions. Was provided advise for resolution of issue, with follow up.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Support was great, helped me figure out my issue quick and was resolved same day.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
The support guys at Smile are always responsive and very helpful in answering any questions that crop up from time to time.
! We really appreciate the kind words 🙏 Thanks for the review!
Yours in Loyalty,
✨ The Smile Support Team ✨
After trying several rewards system Apps for years, this is definitely the best, very complete interface and covers all types of possible existing rewards, the only negative point I find is the excessive cost of its plans, which at least for small businesses or businesses just starting out, I don't think it's possible to pay for their plans, but I give it 5 stars since they have a free plan that is also very useful and it is available to everyone.
Thanks so much for taking the time to leave us a review and the kind words! We're so glad to hear that you've found Smile to be complete :)
Yours in Loyalty,
The Smile Support Team
So far so good! The Customer Service has been so helpful with questions as I get set up. My customers are excited and earning and leaving reviews already!
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Great app! Setting up the account is so easy and user friendly! Customer service has been very helpful as well!
Thank you for your review. We are so pleased to hear that setting up your program was easy!