Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration capabilities. They value its customizable rewards programs, point collection, and VIP tiers, which reportedly boost customer engagement and loyalty. The app's customer service, particularly the live chat feature, is praised for quick and effective support. However, some merchants suggest more affordable pricing tiers or additional features at lower levels. The app is recognized as a reliable tool for increasing conversion rates and expanding customer bases.

August 18, 2021

Smile is easy to install and use. Also, they have great customer service, we had an issue and they created a custom plan for us!

Fitzer Agua Mineral Brava
Mexico
About 1 month using the app
Smile.io replied August 19, 2021

Thank you so much for your review and feedback 💖

August 26, 2016

Fantastic app! Not just easy to use but it gives you ideas on how to reward your loyal customers with great products they can use.

Sprutz
United States
About 1 month using the app
October 7, 2020

Rachel was incredibly helpful with our setup and answering our questions. We look forward to using the rewards programming.

My TickTalk
United States
About 1 month using the app
Smile.io replied October 9, 2020

Thank you so much for your 5-star review! We agree - Rachel is super helpful! 💖

October 2, 2014

Clean & simple!
Great customer service and best of all its free!

Definitely increased the amount of transactions & sales for us instilling a rewards program :)

Soho Style
United States
About 1 month using the app
April 9, 2021

helpful for my store will be getting more traffic when launching. will definitely keep updates of how it goes

Brewjita Collective
United States
About 1 month using the app
Smile.io replied April 9, 2021

Thank you so much for the 5-star rating! We really appreciate it! 🙂

Edited March 23, 2021

I just installed this app and l'm excited to use this as incentive for my customers. I like that there is a free version since I'm a startup and have limited budget. Send me good vibes for customer interaction!!

glamgamebeauty
United States
About 1 month using the app
Smile.io replied March 23, 2021

Thank you so much for your 5-star review 💖 We are sending you positive vibes!!!

July 28, 2016

Within literally just a few click I was able to get everything up and running! This will help me with tons of sales in the future!

Mstr Lifestyle
Canada
About 1 month using the app
September 27, 2016

Works great. Very happy with the setup and support part. Customization and branding of everything was straight forward and it looks great.

Tosso 2
United States
About 1 month using the app
March 27, 2016

Has been a great app so far for my site https://hockeyfactor.com. User friendly and easy to set up. Loving it!

Hockey Factor
United States
About 1 month using the app
August 28, 2020

This app is awesome & very easy to use! I am currently using it for my website & my customers love it as well!

MelanatedCosmetics LLC
United States
About 1 month using the app
Smile.io replied September 1, 2020

Thank you for your 5-star review! We're so glad to heat that you and your customers are loving the app ✨