Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and excellent customer service. Its features, such as point collection and redemption, are praised for boosting customer loyalty and engagement, leading to increased conversion rates. Merchants also value the customization options and the quick, effective live chat support. However, some find the pricing a bit steep for the features offered, though the support team is known to assist in finding suitable plans.

July 23, 2016

exactly what I've been looking for

Get Yven
United States
About 1 month using the app
April 7, 2023

app's crazy. We are soon gonna implement the 600€/month plan in our marketing ecosystem, definitely and investment, but surely with postive roi at the end of the month.

AlexTheory
Italy
About 1 month using the app
Smile.io replied April 7, 2023

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

June 8, 2022

Smile customer service is excellent - shout out to Jade! We haven't launched quite yet so we cannot offer a fair review about the app in a live environment, but we are confident in the ability of this app.

FSAProshop
United States
About 1 month using the app
Smile.io replied June 8, 2022

Thanks so much for taking the time to leave a review- We look forward to you growing with Smile! -Jade <3

May 2, 2018

this is something which is awesome for my store I have been looking for the app like this.
good work team

Hiffey
Pakistan
About 1 month using the app
October 17, 2018

I'm excited to get Smile humming on our site. We've had it live for about a month now and have been pleased with the initial results. The support to get the app live was fantastic, and they've provided prompt support when I've needed help (mad props to Elli!).

Bubba's Fine Foods
United States
About 1 month using the app
June 21, 2020

App is easy to use and setup. Super user friendly and everything you need for a Loyalty Program. Marks knowledge on Smile and loyalty programs in general is super impressive. Thanks for all your help Mark.

BRONZE SNAKE
Australia
About 1 month using the app
Smile.io replied June 22, 2020

Thank you so much for your lovely review! We're so glad to hear that Mark was able to help out!

December 28, 2020

Thank you it looks good ! Didn't test it on real clients yet but I am sure it works! Easy to use and friendly ! Best App

DognKittyShop
Israel
About 1 month using the app
Smile.io replied December 29, 2020

Thank you so much for your 5-star review 💖
It makes us so happy to hear that you're loving the app!

September 15, 2016

Easy to install, easy to operate and helps convert those on the fence to your side!!

My fav sort of app - SET AND FORGET

Tina Sweetpuff Australia
Australia
About 1 month using the app
November 17, 2020

Great app, makes work easier!! Really wish i knew about Smile earlier, great relief for all the small and large business owners.

Funkwels
India
About 1 month using the app
Smile.io replied November 20, 2020

I'm so glad to hear that we're making your work easier! Thanks so much for your review ✨

August 26, 2016

Fantastic app! Not just easy to use but it gives you ideas on how to reward your loyal customers with great products they can use.

Sprutz
United States
About 1 month using the app