Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

February 19, 2021

I am new at this app and have had a lot of questions and the Smile group has been amazing to answer all my questions.

Moxie On Second
United States
26 days using the app
Smile.io replied February 20, 2021

Thanks for taking the time to share your feedback, it was a pleasure to help! :)

January 19, 2017

Easy to set up and go perfect with my theme.

Superhomedeals
United States
26 days using the app
July 21, 2016

Excellent idea! This App is very useful and it addresses a problem we all have! Don't miss out on more opportunities

Sleekmesh
United States
26 days using the app
April 27, 2022

Great app. Great Service. This is a tool that has been well polished. So just give it a try and see.

The Haut Company
Germany
26 days using the app
Smile.io replied April 27, 2022

Thanks so much for the kind words, super happy to hear that you're loving the app. -Jade <3

May 23, 2018

Love it keep up your great work :)

Forselltoall
United States
26 days using the app
May 29, 2018

Fantastic App, A+++. The support I received was unprecedented and I am completely satisfied! I would highly recommend them!

Michigan Metal Artwork
United States
26 days using the app
March 4, 2023

The best Loyalty App I used so far, and the customer service is A+, Thank you so much Lisa for your help.

Epic89
Canada
25 days using the app
Smile.io replied March 4, 2023

Thanks so much for taking the time to leave this lovely review! It was great chatting with you today✨

- Lisa & the Smile Team💛

February 14, 2019

You CAN NOT beat Smile when it comes to rewards/loyalty program apps! And BELIEVE me, with all the features you get with Smile, you'd pay $100+ with the others! AND i've tried them ALL!

Bubba Hempz & Vapez
United States
25 days using the app
Smile.io replied March 27, 2019

Thank you for the five-star review and the kind words! :) We're glad to hear you're loving our app.

April 27, 2018

Very happy with the app so far! Maggie was super helpful with all questions we had. Highly recommend this app! Cant wait to see the Rewards working. Thanks again!

Talkingfashion
United States
25 days using the app
Edited October 21, 2018

We are running an online cake store and just started using Smile weeks ago. Our customers are happy about it and they are encouraged to follow our social media (facebook and instagram) on top of purchasing.

They love the loyalty program.

Phoenix Sweets
Hong Kong SAR
25 days using the app