Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,543)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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I’ve just downloaded the app, using the free version and so far so good. Really easy to set up & looks beneficial for customer loyalty.
I have to say Lisa from customer service was extremely helpful when I used the live chat. I don’t often leave reviews, however i was so impressed I thought it was important to do so, she is a credit to the company.
We are delighted you like app and that the service you received from Lisa was so impressive.
We really appreciate you taking the time to leave us a review.
Please reach out if we can help with anything else.
Cheers
The Smile Team
Hannah was very helpful as usual.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
This is a useless app even they label it as "FREE" app. You can't even use it in Shopify's Starter Pack. WASTEOF TIME to download and talking to their "so called" advisor. At the end of the day, ZERO accomplishment.
I STRONGLY DON'T RECOMMEND THIS APP.
Thank you for the feedback! We've sent an email your way with some additional information to clarify.
Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with.
The app is great but the customer service takes it to another level.
We are so glad you think the app is great and Lynn was able to assist you here! We think she's pretty awesome too :)
Only one word for Smile - Brilliant! Worth every cent, my friend. Easy to use as a store owner, easy for customers, and best of all it helps new people make the switch to natural bodycare with confidence. Our customers always say it so much better than us! Customer service is also brilliant. Highly recommend!
Thanks for the review! It's so wonderful to hear that you've found Smile easy to use and our support to be helpful 🙂
We'll be here if you need anything else!
✨ The Smile Support Team ✨
Easy to use and works as intended.
Support team is helpful and will try to solve the problems you have with the app until it is no longer a problem. They'll also help you understand anything you have questions about the app. Highly recommended!
Thank you so much for the 5-star rating 💖
The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!
Thank you so much for taking the time to leave this review! We really appreciate it 🙌
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Love this program and Lisa @ support is very responsive, kind and helpful!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
i like it and i want t use your upgraded plan but i cant afford it. if only there was a less expensive option that allowed all the benefits the free version doesnt have id be down.
Thank you for your 5 stars and honest feedback here! Our team has reached out to discuss your plan with you :)
My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!
Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!
Yours in Loyalty,
✨ Jade &The Smile Support Team