Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,547)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

January 3, 2024

The overall experience has been fantastic. The interface is user-friendly, making it easy to set up and manage loyalty programs for my customers. The app's features are well-designed, and I appreciate how seamlessly it integrates with my business operations.

Moreover, the team support has been exceptional. Anytime I've had questions or needed assistance, the Smile app team has been quick to respond and provided helpful solutions. Their dedication to customer support has truly made a positive impact on my experience with the app. I highly recommend Smile for businesses looking to implement a reliable and effective loyalty program.

Armani Gallery
Australia
6 days using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this amazing review and for all your kind words about Smile and our team 💖 We really appreciate it!!

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

November 29, 2023

Super helpful, solved our problem quickly.

MDSolarSciences™
United States
About 2 years using the app
Smile.io replied December 2, 2023

Thank you for your review we really appreciate it.

Please reach out if there is anything we can help with.

Cheers

The Smile team

April 15, 2024

They have good customer support and a lot of valuable documentation to help you set up your rewards program. Jade helped me a lot!

La Margarita Wonderfood
United States
18 days using the app
Smile.io replied April 17, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

March 26, 2024

Very fast and helpful support

Appointed
United States
Over 5 years using the app
Smile.io replied March 28, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

February 5, 2024

Agent responded timely and provided the information I needed really fast.

Get Signatured
United States
11 months using the app
Smile.io replied February 6, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

March 30, 2024

Fast, easy resolution! Representative was very helpful with no hassle.

Soothe Candle Co
United States
Almost 2 years using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 🙌

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

January 19, 2024

Great platform with a super helpful team. Our customers seem to love it!

Wayside Performance Ltd
United Kingdom
2 months using the app
Smile.io replied January 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

December 8, 2023

Great support, very responsive and helpful. Problems fixed with ease.

The Foodworks
Thailand
Over 3 years using the app
Smile.io replied December 10, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 17, 2024

Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!

UHS Hardware
United States
About 4 years using the app
Smile.io replied January 18, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

April 3, 2024

Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!

agnogrocery
Cyprus
Over 2 years using the app
Smile.io replied July 28, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏