Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,549)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited September 12, 2024

Fantastic app - good customer service and it currently does everything we need to keep our customers coming back to us! Angie has been a massive help to use when we needed support.

Analogue Wonderland
United Kingdom
About 6 years using the app
October 12, 2018

Writing this review based on the setup process. . . we are just implementing, and we'll see how it goes. Maggie was a great help in walking me through final setup tweaks via Chat. Great to have someone there live to check to make sure you're good to go live! So far so great!

Big Moon Beeswax
United States
About 6 years using the app
April 26, 2016

Awesome App, very easy to setup.

Solebandz
United States
About 6 years using the app
March 17, 2018

Outstanding customer service and great app. Maggie has been amazingly helpful!

Architects Fairies
United States
About 6 years using the app
June 7, 2016

Great way to boost customer engagement in the online store!

Jess Halls Serendipity
United States
About 6 years using the app
August 18, 2016

Absolutely LOVE Sweet Tooth! Perfect to keep our customers and fans actively engaged!

Man Cards
United States
About 6 years using the app
August 27, 2021

I haven't used it much, but so far everything has been great. Every time I had to contact support (twice, and not for app issues-I just had a couple questions), they were awesome-very helpful. :)

Wicked Sensations
United States
About 6 years using the app
Smile.io replied August 28, 2021

Thank you for your review! We're so glad to hear that the support team was able to help out 💖

October 4, 2023

Great app, great customer service (thanks Jade for helping me with a quick fix!).

Clothes & Roads
Canada
Almost 6 years using the app
Smile.io replied October 6, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

December 14, 2023

We've been using smile for about 6 months and have recently decided to go for the growth plan. The team at smile have been really helpful and provided prompt assistance along the way.

Jo Downs Handmade Glass
United Kingdom
Over 5 years using the app
Smile.io replied December 16, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

November 1, 2016

Great to use and awesome support.

Lynn
www.vivererosse.com

Vivererosse
Malaysia
Almost 6 years using the app