Smile: Loyalty & Rewards , 5,949 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
Refine
-
By rating
Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.
Thank you so much for sharing, we are happy that we were able to help. We think Lynn is awesome too! 💖
If you need any help, please do not hesitate to reach out.
The Smile Team ✨
The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io.
We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far.
Thanks,
Hugo
Happy Dog UK
www.happydoguk.com
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)
Thank you so much for your review, we really appreciate your kind words.
Cheers
Joana 🤩
Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!
Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Great app and amazing support service.
We appreciated the quick support from Mackenzie and Lynn.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.
So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)
Great app, David Wyatt was super helpful and quick to respond when we had some queries!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io
Thanks for leaving a review! We agree that Jade is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Very easy to use and quick to get started!
We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Jade was so helpful to us to in setting up the app blocks in our theme editor. She stay in the chat with myself and my coworker basically all day until we ran out of questions for her. Very responsive and solved all our problems!
Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖
If you need any help, please do not hesitate to reach out.
The Smile Team ✨
Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support
Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛
We are so delighted to hear that you had great experience with Brandon 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
- Smile Team ✨