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Highlights
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
About this app
Launched
December 2, 2014
Languages
English
Categories
Loyalty and rewards , PopupsWorks with
Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, OkendoCreate your own loyalty and rewards program to turn first-time customers into forever customers
Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.
- Customize the rewards launcher, panel, and emails to match your brand aesthetic
- Encourage repeat purchases by allowing guest shoppers to earn points
- Integrate with all your favorite apps for email, reviews, and customer service
- Remind customers of their points & referral link with Nudges to boost engagement
- Auto-translate your entire loyalty program to one of our 6 preset languages
Loyalty and reward features
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Program types: Referrals, Reward programs, VIP tiers
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Rewards you can offer: Coupons, Custom rewards, Discounts, Donations, Early access, Exclusive access, Free products, Free shipping, Membership perks, POS rewards, Points
Popup features
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Pop-up types: Cart pop-ups, Discounts, Rewards
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Managing pop-ups: Editor tool, Templates, Translation, Triggers and rules
Pricing
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Analytics overview
- Data exports
Starter
$49/month
Up to 500 monthly orders
- Advanced branding options
- Customizable emails
- Nudges (on-site reminders)
- 2 integrations (e.g. Klaviyo, Judge.me)
- 5 specialized reports
Growth
$199/month
Includes 2,500 monthly orders, then $20 per additional 100 orders
- Run points bonus events
- SEO-friendly loyalty page
- Embed Smile on your store
- Free product rewards
- VIP & Points expiry
- Unlimited integrations
Plus
$999/month
Includes 7,500 monthly orders, then $5 per additional 100 orders
- Dedicated launch plan
- 25+ specialized reports
- API access
- Priority support
- Preferred pricing for multiple shops
- High-volume pricing available
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Analytics overview
- Data exports
Starter
$49/month
Up to 500 monthly orders
- Advanced branding options
- Customizable emails
- Nudges (on-site reminders)
- 2 integrations (e.g. Klaviyo, Judge.me)
- 5 specialized reports
Growth
$199/month
Includes 2,500 monthly orders, then $20 per additional 100 orders
- Run points bonus events
- SEO-friendly loyalty page
- Embed Smile on your store
- Free product rewards
- VIP & Points expiry
- Unlimited integrations
Plus
$999/month
Includes 7,500 monthly orders, then $5 per additional 100 orders
- Dedicated launch plan
- 25+ specialized reports
- API access
- Priority support
- Preferred pricing for multiple shops
- High-volume pricing available
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
5,929 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy setup, and excellent customer service. Its features, such as point collection and redemption, are praised for boosting customer loyalty and engagement, leading to increased conversion rates. Merchants also value the customization options and the quick, effective live chat support. However, some find the pricing a bit steep for the features offered, though the support team is known to assist in finding suitable plans.
We have been using Smile for a couple of years now and it has been working well for us.
Support has always been responsive and helpful when we have had questions or issues.
I would like to see the option for retailers to be able to create their own ways to earn. Such as giving double points on certain products. Or giving extra points for selecting Click + Collect on their order for example.
We have tiers for our customers and would love to see this push across to shopify so we don't have to manually tag our customers which can be time consuming.
Would also love to see the option for better bespoke design with the templates so it is more on brand/inline with our own look.
Overall, it does work well.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
We'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)
Smile Team ✨
Yesterday, I got an error message while trying to access the Smile app via Shopify, so I asked for help in Smile's website's chat window. Lisa answered and let me know that Smile was experiencing some database issues, but that the team was working on sorting things out. It was reassuring to get such a quick and transparent response, and also to be able to sign up for updates to the situation via e-mail. This morning, everything was fixed. I'm very pleased with Smile's customer service with regards to this issue, and glad to leave a positive review.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
About this app
Launched
December 2, 2014
Languages
English
Categories
Loyalty and rewards , PopupsWorks with
Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, OkendoBuilt by Smile.io
About Smile.io
4.9 average rating
9 years building apps for the Shopify App Store
PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA
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