Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Free plan available
Rating (4.8)
Reviews
Developer
Smile.io

Highlights

Popular with businesses like yours
  • Based in United States
Speed tested
  • Low impact to your online store
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

December 02, 2014

Languages

English

Integrates with

Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Fits seamlessly into

Point of Sale, Shopify Flow

Shopify Plus features

Customize your pre-purchase checkout experience directly in Shopify admin

Create your own loyalty and rewards program to turn first-time customers into forever customers

With over 10 years of experience in loyalty, referrals, and VIP, Smile.io powers reward programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a program with Smile takes minutes—no coding required! Launching and running Smile is effortless, but if you need help, you’re supported 24/7 by a team of experts who can answer any questions you may have—from technical questions to rewards and loyalty best practices for your business.

  • Customize the rewards launcher, panel, and emails to match your brand aesthetic
  • Encourage repeat purchases by allowing guest shoppers to earn and redeem points
  • Integrate with all your favorite apps for email, reviews, and customer service
  • Remind customers of their points & referral link with Nudges to boost engagement
  • Auto-translate your entire loyalty program to one of our 6 preset languages

Pricing

Free

Free

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview
  • Up to 200 monthly orders

Starter

$49/month

  • All Free features
  • Advanced branding
  • Customize reward emails
  • Remove Smile branding
  • 1 Smile app integration (e.g. Klaviyo)
  • Unlimited orders

Growth

$199/month

  • All Starter features
  • Nudges (engaging pop-ups)
  • Points expiry
  • Advanced analytics
  • 2 Smile app integrations (e.g. Okendo)
  • Unlimited orders

Pro

$599/month

  • All Growth features
  • VIP program
  • Shopify Plus exclusive features
  • Unlimited Smile apps (e.g. Gorgias)
  • API access (by request)
  • Unlimited orders

Free

Free

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview
  • Up to 200 monthly orders

Starter

$49/month

  • All Free features
  • Advanced branding
  • Customize reward emails
  • Remove Smile branding
  • 1 Smile app integration (e.g. Klaviyo)
  • Unlimited orders

Growth

$199/month

  • All Starter features
  • Nudges (engaging pop-ups)
  • Points expiry
  • Advanced analytics
  • 2 Smile app integrations (e.g. Okendo)
  • Unlimited orders

Pro

$599/month

  • All Growth features
  • VIP program
  • Shopify Plus exclusive features
  • Unlimited Smile apps (e.g. Gorgias)
  • API access (by request)
  • Unlimited orders

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

4815 reviews
Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
December 7, 2022

Easy to set up, very user friendly. Unlike some apps I don't need help with this it just as simple as naming and going

Say It Back Tee's
United States
December 5, 2022

I've been really enjoying this app so far. I needed support for the first time today and Jade was super friendly and helpful. I got my issue resolved quickly. I love how excited my customers are too about the program!

Comfy-Cozy
United States
Time spent using app: About 1 month
Smile.io replied December 5, 2022

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today :) <3 Jade

December 4, 2022

Slows down my store considerably. My SEO/site manager tells me to remove it every month. Very glitchy, I can barely access the dashboard most days. Disappointing considering the number of good reviews it has. I wouldn't recommend it.

Bookish Night In
United Kingdom
Time spent using app: 7 months
Smile.io replied December 4, 2022

Thank you for your feedback. We are always looking for ways to improve Smile, and appreciate hearing from merchants like you.

I hear you have concerns about Smile's impact on your store's speed. Our team actively monitors our app for performance-related factors, and we take every opportunity to make sure things are working in a way that has as little impact on the customer experience as possible. The Smile Launcher and Panel are designed with speed in mind and will load asynchronously. This means that customers will be able to begin interacting with your site immediately, while Smile loads itself in the background. We also only insert a couple of relatively small code snippets into your theme, which shouldn’t be the cause of any major slowdowns in how long it takes your website to load.

Regarding the dashboard, this is definitely out of the ordinary. I've reached out to learn more about the situation so we can look into this for you ASAP.

Thanks again for reaching out. We look forward to hearing back from you so we can remedy the situation.

All the best,

Nicole & the Smile team

About this app

Launched

December 02, 2014

Languages

English

Integrates with

Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Fits seamlessly into

Point of Sale, Shopify Flow

Shopify Plus features

Customize your pre-purchase checkout experience directly in Shopify admin

Built by Smile.io

About Smile.io

1 app

4.8 average rating

8 years building apps for the Shopify App Store

Support

Send a message

help@smile.io

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