Smile: Rewards & Loyalty

Smile: Rewards & Loyalty

by Smile.io

Points & referrals. Attract & retain your most loyal customers

4.8 of 5 stars(4227 reviews)

Your trusted loyalty provider

We're experts in loyalty, referrals, and VIPs, powering reward programs and increasing repeat purchases for over 50,000 stores

Boost new and repeat sales

Cut back on acquisition costs & boost retention with referrals, points, exclusive offers, and more. Create a powerful program in minutes!

Level up your marketing apps

Supercharge your email marketing & subscription tools with loyalty data, incentivize reviews with points, reward customers on POS, and more.


About Smile: Rewards & Loyalty

50,000+ Shopify brands are succeeding with Smile’s easy-to-build loyalty platform.

Join thousands of Shopify stores in saving money on expensive and unpredictable ads. Instead, boost sales from your existing customer base through referrals, interactive pop ups, points, campaigns, and more!

Build an engaging and modern rewards program experience that seamlessly aligns with your existing brand.

Build a powerful rewards program to grow your business

A Smile loyalty program gives your customers access to exclusive perks, attractive discounts, and a fun way to engage with your brand every time they log in to your store.

Loyalty points program

  • Earn points for actions like creating a customer account, placing an order, celebrating birthdays, or leaving reviews
  • Create urgency with bonus points & points expiry campaigns
  • Save abandoned carts & invite customers back with points reminders
  • Customers can redeem points for coupon codes or free gifts at checkout

Referral program

  • Create social proof with word-of-mouth marketing
  • Encourage customers to refer a friend using personalized referral links through pop ups and emails
  • Easily monitor referral traffic and sales with in-app analytics

VIP program

  • Strengthen customer retention with VIP statuses and perks
  • Upsell customers to progress towards VIP tiers

An eye-catching pop up rewards panel that’s easy to customize

Give your customers a beautifully-branded rewards program experience from their first visit to your store all the way to checkout.

  • An engaging rewards button and pop up panel that lives right on your store makes email capture and gaining new members easy
  • Match your store design: add logos, banner images, advanced color options, and more!

Get started & launch your program in minutes!

Getting started with Smile rewards is easy, fast, and exciting. Most merchants can get their rewards program configured, designed, and launched on their Shopify store in less than a day.

  • Customization takes minutes with our intuitive UI, with 0 coding skills required
  • 24/7 email and online customer support
  • Access to hundreds of helpful Smile resources to boost program success

One-click integrations with best-in-class apps like:

Klaviyo, Gorgias, Mailchimp, Judge.me, Okendo, ReCharge, Omnisend, Loox, Privy, PushOwl and over 25 more!

Smile is small business-friendly, meaning you can get access to our powerful loyalty points program, referrals, and essential design customizations right away.

Join some of the world’s most successful brands using Smile.io today!

(Smile is available in English, French, Spanish, German, and Portuguese)

Integrates with

  • Shopify POS,
  • Judge.me,
  • Klaviyo,
  • Gorgias,
  • Mailchimp,
  • Okendo

Media gallery

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Free

Free

  • Free forever
  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

  • All Free features
  • Advanced branding
  • Remove Smile.io branding
  • Customize reward emails
  • 1 Smile app integration included (e.g. Klaviyo)

Growth

$199/month

  • All Starter features
  • Nudges (engaging on-site pop ups)
  • Points expiry
  • Advanced analytics
  • 2 Smile app integrations included (e.g. Okendo)

Pro

$599/month

  • All Growth features
  • VIP program
  • Shopify Plus exclusive features (e.g. Shopify Flow triggers)
  • Unlimited Smile app integrations (e.g. Gorgias)

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    86% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

Hailey Gone Coastal Candle Company

i use this app to build reward points for my customers.. the app is great. i love the customer service they were very helpful. Andrijana was very helpful and patient.

Moon In Aquarius

I just newly installed this app and came across a minor issue but my goodness, the customer service is phenomenal. Truly the best!

laughing1969

We've only just started using this app but before jumping on board, we had tons of questions for the Smile team regarding what the app can do for our business and we can say for certain that the team went the extra mile to get us the answers we were looking for. Top support!

Developer reply

December 3, 2021

Thank you so much for your kind review we really appreciate it💖. I'm so glad we could answer your questions and if you have any more we are always here to help. 🥰