Store design | Marketing
Smile: Rewards & Loyalty

Smile: Rewards & Loyalty

by Smile.io

Points & referrals. Attract & retain your most loyal customers

4.7 of 5 stars(3618 reviews)
Free plan available
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#1 trusted loyalty program

Top-rated experts in loyalty, rewards, and referrals, powering successful rewards programs for 30,000 stores and growing.

Boost new and repeat sales

Cut back on customer acquisition costs & boost retention using referrals, points, exclusive offers, and more. Powerful free plan available!

Level up your marketing apps

Supercharge your email marketing & subscription tools with loyalty data, incentivize reviews with points, reward customers on POS and more.

About Smile: Rewards & Loyalty

30,000+ Shopify brands have found success with Smile’s easy-to-build loyalty platform, making us the most trusted rewards app in the world

Join thousands of Shopify stores in saving money on expensive and unpredictable ads. Instead, boost sales from your existing customer base through referrals, interactive pop ups, points, campaigns, and more!

Build an engaging and modern rewards program experience that seamlessly aligns with your existing brand.

Build a powerful rewards program to grow your business

A Smile loyalty program gives your customers access to exclusive perks, attractive discounts, and a fun way to engage with your brand every time they log in to your store.

Loyalty points program

  • Earn points for actions like creating a customer account, placing an order, celebrating birthdays, or leaving reviews
  • Create urgency with bonus points & points expiry campaigns
  • Save abandoned carts & invite customers back with points reminders
  • Customers can redeem points for coupon codes or free gifts at checkout

Referral program

  • Create social proof with word-of-mouth marketing
  • Encourage customers to refer a friend using personalized referral links through pop ups and emails
  • Easily monitor referral traffic and sales with in-app analytics

VIP program

  • Strengthen customer retention with VIP statuses and perks
  • Upsell customers to progress towards VIP tiers

An eye-catching pop up rewards panel that’s easy to customize

Give your customers a beautifully-branded rewards program experience from their first visit to your store all the way to checkout.

  • An engaging rewards button and pop up panel that lives right on your store makes email capture and gaining new members easy
  • Match your store design: add logos, banner images, advanced color options, and more!

Launch your program in less than a day & get started for free!

Getting started with Smile rewards is easy, fast, and exciting. Most of our customers can get their rewards program configured, designed, and launched on their Shopify store in less than a day.

  • Customization takes minutes with our intuitive UI, with 0 coding skills required
  • 24/7 email and online customer support available on paid plans
  • Access to hundreds of helpful Smile resources to boost program success

One-click integrations with best-in-class apps like:

Klaviyo, Mailchimp, Omnisend, Loox, Judge.me, Privy, PushOwl, ReCharge, Gorgias, and more!

Growth happens together! Smile is small business friendly, meaning you can get access to our powerful loyalty points program, referrals, and essential design customizations on our free plan.

Join the world’s most successful brands using Smile.io today!

(Smile is available in English, French, Spanish, German, and Portuguese)

Integrates with

  • Shopify POS,
  • PushOwl,
  • Loox,
  • Judge.me,
  • Privy,
  • Omnisend

Media gallery

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Pricing

See all pricing options
Free

Free

  • 10+ Ways to reward

  • Points & referral programs

  • Visual customizations

  • Default rewards emails

Starter

$49/month

  • All Free features

  • Full design customization

  • 1 Smile App integration included

  • Remove Smile.io branding

Growth

$199/month

  • All Starter features

  • Nudges (engaging on-site pop ups)

  • Points expiry

  • Advanced analytics dashboard

Pro

$599/month

  • All Growth features

  • VIP program

  • Unlimited Smile App integration

  • Access to Success Manager

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    85% of ratings are 5 stars
    (3062)
  • 4 of 5 stars
    10% of ratings are 4 stars
    (377)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (87)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (33)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (59)
View all 3618 reviews

Most recent reviews

Craze Fashion

Rating
4 of 5 stars
Posted
December 2, 2020

I wish the app would have an easier way for customers to redeem with the POS system. Rather than customers having to bring up their phone with a code, the POS should have a button to push to redeem rewards. It would be good to know let customers know how many reward points they have via POS.

Developer reply

December 2, 2020

Thanks so much for reaching out, and for this candid feedback! Our team has sent an email your way to assist further in getting the POS system working as it should for your store. 🙂

Longan Merchandise Inc.

Rating
5 of 5 stars
Posted
December 1, 2020

Great loyalty program for stores that are starting small. The free version has a bit of everything for you to try on. A loyalty program and reward system are better than a discount code, and I can see a lot of my customers like using Smile. Customer services are awesome and they respond very fast. Would recommend!

Developer reply

December 1, 2020

Thank you so much for taking the time to write us a review! It means a lot to us and we're so happy to hear that your customers love using Smile ❤️

Breathe in Detroit

Rating
4 of 5 stars
Last edited
November 30, 2020

We've been using this app for several months, and generally, it's a good way to manage your loyalty program. It's easy to set-up and the interface is nicely designed. The biggest issue we have is the pricing tiers. There's a big jump from the first paid tier to the second, and our only reason for needing it is that they limit integrations to only 1 for the first tier. They should really rethink this limit, put an additional tier, or create a nominal upcharge if you need more. As it is, the first tier makes it hard to really get everything out of the app, and the second tier is just too expensive of a jump to make it worth it. Also, the advanced analytics is only available on the second paid tier. They should really rethink this as I may be willing to move up in price if I could fully see how the program is performing.

Developer reply

December 1, 2020

Thank you so much for the detailed review ⭐️We're glad to hear you found Smile simple and easy to launch! We also really appreciate your candid feedback on pricing and tiered features. We'd love to discuss this further with you, so we've just followed-up via email 😊

View all reviews