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Smile: Loyalty & Rewards

by Smile.io

Loyalty points, rewards, & referrals to retain your customers

4683 reviews
Shopify app insights

  • Popular with businesses in the United States

Free plan available

App highlights

  • Up-to-date tech: works with the latest themes

Key values section

Your trusted loyalty provider

We're experts in loyalty, referrals, and VIPs, powering reward programs that help increase sales, repeat purchases, brand loyalty.

Boost new and repeat sales

Save on acquisition costs & boost sales and retention with referrals, points, rewards, and more. Create a loyalty program in minutes!

Level up your marketing apps

Supercharge your email marketing & subscription tools with loyalty data, incentivize reviews with points, reward customers on POS, and more.

Featured images gallery

  • Rewards button (loyalty popup) for loyalty member login
  • Match your store design & brand the rewards panel (loyalty popup
  • Rewards panel (loyalty popup) to boost customer retention
  • Use loyalty program data to analyze points, rewards & referrals
  • Remind customers of their loyalty points with automated emails
  • Add referrals to your loyalty program for free
  • Rewards panel (loyalty popup) on mobile, single loyalty login
  • Mobile view of the branded rewards panel (loyalty popup)
  • Reward & redeem points, view loyalty balances on Shopify POS
  • Rewards button (loyalty popup) for loyalty member login
  • Match your store design & brand the rewards panel (loyalty popup
  • Rewards panel (loyalty popup) to boost customer retention
  • Use loyalty program data to analyze points, rewards & referrals
  • Remind customers of their loyalty points with automated emails
  • Add referrals to your loyalty program for free
  • Rewards panel (loyalty popup) on mobile, single loyalty login
  • Mobile view of the branded rewards panel (loyalty popup)
  • Reward & redeem points, view loyalty balances on Shopify POS

App details

Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Turn your customers into repeat purchasers with Smile.io!

Growing Shopify and Shopify Plus brands partner with Smile to create powerful rewards and loyalty programs. With years of experience in customer loyalty, Smile allows you to boost sales from your existing customer base. Through points and rewards, you can increase customer engagement and loyalty to drive repeat orders—all without expensive and unpredictable traditional advertising.

With Smile, you can create and customize a loyalty and rewards program that is easy to launch and even easier for customers to engage with and build long-term brand loyalty.

Give shoppers what they want—rewards for loyalty

  • Customers can earn points by taking actions like joining your loyalty program, placing an order, and even celebrating birthdays.
  • Add more ways to earn by connecting Smile rewards with other apps. Integrations with other Shopify apps let your customers earn loyalty points for things like leaving a review or donating to a non-profit.
  • Choose how you reward customer loyalty based on your business, whether you use just points, referrals, and points—or add an exclusive VIP rewards program.

Keep your brand top of mind for shoppers—wherever they are

  • Add personalized loyalty program details to every email by connecting Smile with integrations. We integrate with your favorite Shopify apps: email, reviews, customer service, cause marketing, packaging, and more.
  • Set points expiration and reminder emails, encouraging shoppers to use their rewards.
  • Use powerful, on-site reminders called Nudges to encourage customer engagement at just the right time to increase loyalty with rewards.

Build a loyalty and rewards program that’s uniquely you

  • Align your rewards program with your brand and stand out from the crowd with a customizable widget and rewards panel on your store.
  • You can adjust where the panel appears, add logos, banner images, advanced color options, and more!
  • Customizing your loyalty program takes minutes, with zero coding required.

Launch your rewards program fast

  • We’ve made it easy to set up and launch Smile reward programs. Most merchants have their first customer earning loyalty points within days!
  • If you get stuck, we have tons of resources for you to use, including help documents, guides, and videos on YouTube.
  • Our 24/7 online support team members are experts in loyalty, and can answer any questions you may have along the way—from technical questions to rewards and loyalty best practices for your business.

Start building your brand’s customer loyalty with Smile rewards today!

Launch date

December 02, 2014

Fits seamlessly into

  • Point of Sale
  • Shopify Flow

Integrates with

  • Shopify POS
  • Judge.me
  • Klaviyo
  • Gorgias
  • Mailchimp
  • Okendo
Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Turn your customers into repeat purchasers with Smile.io!

Growing Shopify and Shopify Plus brands partner with Smile to create powerful rewards and loyalty programs. With years of experience in customer loyalty, Smile allows you to boost sales from your existing customer base. Through points and rewards, you can increase customer engagement and loyalty to drive repeat orders—all without expensive and unpredictable traditional advertising.

With Smile, you can create and customize a loyalty and rewards program that is easy to launch and even easier for customers to engage with and build long-term brand loyalty.

Give shoppers what they want—rewards for loyalty

  • Customers can earn points by taking actions like joining your loyalty program, placing an order, and even celebrating birthdays.
  • Add more ways to earn by connecting Smile rewards with other apps. Integrations with other Shopify apps let your customers earn loyalty points for things like leaving a review or donating to a non-profit.
  • Choose how you reward customer loyalty based on your business, whether you use just points, referrals, and points—or add an exclusive VIP rewards program.

Keep your brand top of mind for shoppers—wherever they are

  • Add personalized loyalty program details to every email by connecting Smile with integrations. We integrate with your favorite Shopify apps: email, reviews, customer service, cause marketing, packaging, and more.
  • Set points expiration and reminder emails, encouraging shoppers to use their rewards.
  • Use powerful, on-site reminders called Nudges to encourage customer engagement at just the right time to increase loyalty with rewards.

Build a loyalty and rewards program that’s uniquely you

  • Align your rewards program with your brand and stand out from the crowd with a customizable widget and rewards panel on your store.
  • You can adjust where the panel appears, add logos, banner images, advanced color options, and more!
  • Customizing your loyalty program takes minutes, with zero coding required.

Launch your rewards program fast

  • We’ve made it easy to set up and launch Smile reward programs. Most merchants have their first customer earning loyalty points within days!
  • If you get stuck, we have tons of resources for you to use, including help documents, guides, and videos on YouTube.
  • Our 24/7 online support team members are experts in loyalty, and can answer any questions you may have along the way—from technical questions to rewards and loyalty best practices for your business.

Start building your brand’s customer loyalty with Smile rewards today!

Launch date

December 02, 2014

Fits seamlessly into

  • Point of Sale
  • Shopify Flow

Integrates with

  • Shopify POS
  • Judge.me
  • Klaviyo
  • Gorgias
  • Mailchimp
  • Okendo

Pricing

See all pricing options

Free

Free

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview
  • Up to 200 monthly orders

Starter

$49/month

  • All Free features
  • Advanced branding
  • Customize reward emails
  • Remove Smile branding
  • 1 Smile app integration (e.g. Klaviyo)
  • Unlimited orders

Growth

$199/month

  • All Starter features
  • Nudges (engaging pop-ups)
  • Points expiry
  • Advanced analytics
  • 2 Smile app integrations (e.g. Okendo)
  • Unlimited orders

Pro

$599/month

  • All Growth features
  • VIP program
  • Shopify Plus exclusive features
  • Unlimited Smile apps (e.g. Gorgias)
  • API access (by request)
  • Unlimited orders

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 86% of ratings are 5 stars
    4031
  • 9% of ratings are 4 stars
    432
  • 2% of ratings are 3 stars
    109
  • 1% of ratings are 2 stars
    40
  • 2% of ratings are 1 stars
    71
View all 4683 reviews

List of reviews

Filter and sort reviews

  • 5 of 5 stars
    August 9, 2022

    Twylight Crow

    Location United States

    So far it is working quite well. My customers are getting the rewards for the purchases they make. Smile app Screen is very intuitive and easy to work with.

  • 4 of 5 stars
    August 7, 2022

    Bonded By Loyalty

    Location United States

    Easy to Install and Use. Just started using the app so I will review it again after I have had more time to see it function.

    Developer reply
    August 7, 2022

    We are so glad that Smile has been easy to install and use! Thanks so much for taking them time to leave a review, we really appreciate it :)

  • 3 of 5 stars
    August 7, 2022

    Sedona Apotheca

    Location United States

    Its incredibly slow loading. Make sure when you start you set the points up the way you want them. The settings it comes with will immediately start giving points out to your customers. It was giving out its own version of high points so that when I set up the system I wanted all the customers had all these points and were getting rewards. Cost me money and then had to go manually lower the points for each one. So set it up the way you want it from day one I moved mine to $1 is 1 point - they had it something like $1 is 5 points. Also when you go to use the reward - do not close the window before copying the rewards code! As you will not be able to access the code again.

    Developer reply
    August 7, 2022

    Hi there, Nicole here. Thanks for taking the time to leave us feedback. I understand that you initially set up your program in a way that wasn't best for your business. We are happy to help make any recommendations or help with any calculations to ensure that you are set up for success!

    I just sent you a private message going over how much you are giving back to your customers. Our team of Experience Managers specialize in program configuration and strategy, and are happy to make personalized recommendations for your program at any time!

    I also wanted to let you know that customers can access their previously redeem rewards at any time in your rewards panel. They can see all of their discount codes and click "apply code" to have the discount automatically add to their current cart.

    Please let us know if there is anything else we can help you with!

View all reviews

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