Smile , 116 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy installation. Its unique feature of using emojis for quick feedback is praised for improving conversion rates. The Emoji Stats on the dashboard and the intuitive customer rating system enhance the shopping experience. Many commend the customer service team for their prompt and efficient assistance. The app is recommended for its simplicity, ease of use, and ability to boost customer engagement.

December 16, 2019

I needed help to install it, sent a message which was answered on the spot and Matt installed the whole thing for me in less than 5 minutes. Amazing customer service.

The Flat Cap Society
Canada
4 months using the app
May 6, 2020

The app is great and for a free product you can't go wrong. The emoji's look beautiful on mobile as well. Simple to install and nice design .

Obsort
Trinidad & Tobago
4 months using the app
July 20, 2017

A revolutionary creation by ShopPad. "Does exactly what it says on the tin!" Incredibly easy to use. User interface is clean, crispy and very easy to navigate. The addition of 'emojis' to our products at EuropaBay has already made for better conversion rates, We are getting more clicks, more user engagement all within 24 hours. I would highly recommend this app to ALL. 5 Star must have App, provided by excellent people. Cheers. EuropaBay Limited

Europabay
Ireland
4 months using the app
April 28, 2020

I don't usually give reviews but this apps pretty dope. It's simple and to the point plus it's easy to use!

meggylapz
United States
4 months using the app
January 27, 2020

Like this app. Everything is simple and clear. Integration is simple and app do what it suppose to do

RoyalPetHome
Latvia
4 months using the app
May 16, 2020

Thanks a lot for free installation service. Now i can get customer's revieuw on each product. Iwill beter if you can notify via email directly after request job is done for checking.
Great job so far.

CHARLESCVVONLINEST
Netherlands
3 months using the app
February 11, 2019

I love Smile! It gives my customers a very straight forward way of leaving their feedback, and I believe it will definitely urge other customers to put their trust in my brand.
Now using several ShopPad products, I am always happy with the amazing, helpful customer support team. I asked for help to install the app and within minutes it was done!
One thing missing though - the ability to see an overview of peoples reactions. I hope ShopPad will get around to adding that feature.

Heima er gott
Iceland
3 months using the app
March 16, 2020

customer service is great and it's easy to get reviews now. Offered free set up which is above and beyond for customer service. I'm impressed.

Cocoa and Me
Canada
3 months using the app
Edited March 4, 2021

I love this app, looks really cool. Tho, how can I make the emojis placed in product page even smaller? Thanks . . . . Update1: Support(Jordin Smith) has been very patience and helpful on above request. . . . . Final update: The imojis are now fixed the way I want them and the supports are very very helpful. It looks really cool. Love it.

Sprytrend
Singapore
3 months using the app
August 25, 2017

Great App to add smile reactions to user inside the products !

Ma Pr Sales
United States
3 months using the app