Helhetsomdöme
4,7
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
16 mars 2023

Sometimes the scroll top bar disappears on the page. we can check all settings from Shopify app settings but still, all settings are okay but not working anymore. and one more thing the support team does not revert to a reply for help on how to fix that.
I read your manual support docs which are needed to create one file and some code want to paste on it and save the changes. but that was also not working

ILEM JAPAN Co., Ltd.
Japan
2 dagar användning av appen
RoarTheme svarade 16 mars 2023

Hello,

First of all, thank you for your interest in our services :)
Regarding your questions, I have checked the scroll to top button, it is displaying on your store normally.
https://app.screencast.com/7emB6QoPkvrH1

Sometimes it may take up to 20-30 seconds to view applied changes at a storefront after saving. Please help me to check it again and let me know your result.

Again, thank you so much :)