SMS Alert

Name: SMS Alert
Brand: www.smsalert.co.in
Rating: 3.3 (12 reviews)

Installation gratuite. Des frais supplémentaires peuvent s’appliquer.

Note (3,3)

Avis

Développeur

www.smsalert.co.in

Caractéristiques

Conçue pour votre entreprise

Utilisation directe dans l’interface administrateur Shopify
Fonctionne avec les thèmes les plus récents

À propos de cette application

Lancement

15 avril 2020

Langues

anglais

Cette application n’est pas traduite en français

Catégories

Marketing par SMS , Panier abandonné

Fonctionne avec

Shopify Flow, Processus de paiement, www.smsalert.co.in

Notify customers about their order status, verify orders with OTP, recover abandoned cart, and more.

Now send SMS alerts to more than 200 countries. Notify your customers about Account creation, Order placed, Order fulfilled, Order cancelled, Order refund and many more. * Recover abandoned cart with reminder SMS to customers, create multiple sms templates for abandoned cart. * Send Bulk SMS to Customers - multiple filter options available. * Send SMS from Customer and order detail pages. * Integrates with Shopify Flow

Login with OTP
OTP for Cart
Abandoned Cart Reminder and Recovery
Notification for Order Status updates
Low Stock Notification to Admin

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Tarification

Installation gratuite

SMS credits needs to be purchased

Installation gratuite

SMS credits needs to be purchased

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Tous les frais sont facturés en USD. Voir toutes les options de tarification

12 avis

Note globale

3,3

Nombre d’avis par note

83 % des avis sont des avis à 5 étoiles
10
0 % des avis sont des avis à 4 étoiles
0 % des avis sont des avis à 3 étoiles
0 % des avis sont des avis à 2 étoiles
17 % des avis sont des avis à 1 étoiles
2

2 mai 2024

We've been using this service for the past two years, and initially, everything seemed smooth. However, recent experiences have significantly lowered our trust and satisfaction. The service appears to have engaged in unethical practices aimed at draining our account credits more rapidly than expected.

First, there's the issue with the repeated unauthorized activation of abandoned cart alerts from our Shopify integration. Despite multiple attempts to disable this feature, it continually gets reactivated without our consent. Secondly, the company has started sending admin SMS notifications for order-related alerts, which we never approved. This not only breaches our trust but also accelerates our credit usage unjustly.

The most egregious practice involves sending duplicate text messages to our customers, causing unnecessary charges and faster depletion of our credits, presumably to boost the company’s profits. This deceitful strategy has compelled us to reconsider our association with this service.

We are in the process of lodging a formal complaint with regulatory bodies and plan to discontinue our use of this service as soon as our current balance runs out. We advise potential users to be wary of these malpractices and consider other more reliable and ethical options in the market.

PositiveGems

Inde

Presque 2 ans d’utilisation de l’application

www.smsalert.co.in a répondu 3 mai 2024

We are sorry to hear you are facing issue with our app.

As i can check you have raised similar ticket to our support yesterday, our team has asked you more details on it, which is still awaited from your end.

Our team has also shared direct contact number where you can reach us directly for assistance and troubleshooting help.

Please respond to it, or contact us directly, so that our team can check and help you better.