SMS Alert

Name: SMS Alert
Brand: www.smsalert.co.in
Rating: 3.3 (12 reviews)

Bezpłatna instalacja. Mogą obowiązywać dodatkowe opłaty.

Ocena (3,3)

Recenzje

Deweloper

www.smsalert.co.in

Najważniejsze informacje

Stworzona dla Twojej firmy

Dostępna bezpośrednio w panelu administracyjnym Shopify
Współpracuje z najnowszymi szablonami

Informacje o tej aplikacji

Wprowadzenie na rynek

15 kwiecień 2020

Języki

Angielski

Ta aplikacja nie została przetłumaczona na język Polski

Kategorie

Marketing SMS-owy , Porzucony koszyk

Współpracuje z

Shopify Flow, Realizacja zakupu, www.smsalert.co.in

Notify customers about their order status, verify orders with OTP, recover abandoned cart, and more.

Now send SMS alerts to more than 200 countries. Notify your customers about Account creation, Order placed, Order fulfilled, Order cancelled, Order refund and many more. * Recover abandoned cart with reminder SMS to customers, create multiple sms templates for abandoned cart. * Send Bulk SMS to Customers - multiple filter options available. * Send SMS from Customer and order detail pages. * Integrates with Shopify Flow

Login with OTP
OTP for Cart
Abandoned Cart Reminder and Recovery
Notification for Order Status updates
Low Stock Notification to Admin

Ceny

Bezpłatna instalacja

SMS credits needs to be purchased

Bezpłatna instalacja

SMS credits needs to be purchased

Wszystkie opłaty są naliczane w USD. Zobacz wszystkie opcje cen

12 recenzji

Ogólna ocena

3,3

Liczba recenzji z daną oceną

83% ocen to oceny z 5 gwiazdkami
10
0% ocen to oceny z 4 gwiazdkami
0% ocen to oceny z 3 gwiazdkami
0% ocen to oceny z 2 gwiazdkami
17% ocen to oceny z 1 gwiazdkami
2

2 maj 2024

We've been using this service for the past two years, and initially, everything seemed smooth. However, recent experiences have significantly lowered our trust and satisfaction. The service appears to have engaged in unethical practices aimed at draining our account credits more rapidly than expected.

First, there's the issue with the repeated unauthorized activation of abandoned cart alerts from our Shopify integration. Despite multiple attempts to disable this feature, it continually gets reactivated without our consent. Secondly, the company has started sending admin SMS notifications for order-related alerts, which we never approved. This not only breaches our trust but also accelerates our credit usage unjustly.

The most egregious practice involves sending duplicate text messages to our customers, causing unnecessary charges and faster depletion of our credits, presumably to boost the company’s profits. This deceitful strategy has compelled us to reconsider our association with this service.

We are in the process of lodging a formal complaint with regulatory bodies and plan to discontinue our use of this service as soon as our current balance runs out. We advise potential users to be wary of these malpractices and consider other more reliable and ethical options in the market.

PositiveGems

Indie

Prawie 2 lata korzystania z aplikacji

www.smsalert.co.in odpowiedział(a) 3 maj 2024

We are sorry to hear you are facing issue with our app.

As i can check you have raised similar ticket to our support yesterday, our team has asked you more details on it, which is still awaited from your end.

Our team has also shared direct contact number where you can reach us directly for assistance and troubleshooting help.

Please respond to it, or contact us directly, so that our team can check and help you better.