Featured images gallery
Notify customers about their order status, verify orders with OTP, recover abandoned cart, and more.
Easily send SMS alerts for key events like account creation, order updates, refunds, and abandoned cart recovery using fully customizable templates. Enhance customer security with OTP login, reach customers at scale with bulk SMS or connect individually via order and customer pages. The app seamlessly integrates with Shopify Flow for automated messaging workflows and is fully DLT compliant to meet Indian regulatory standards.
- Login with OTP
- OTP for Cart
- Abandoned Cart Reminder and Recovery
- Notification for Order Status updates
- Low Stock Notification to Admin
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Shopify Flow
- www.smsalert.co.in
Categories
Customer login
Managing campaigns
Workflow automation
Pricing
Free
Free to install
SMS credits needs to be purchased
All charges are billed in USD. See all pricing options
Reviews (4)
We've been using this service for the past two years, and initially, everything seemed smooth. However, recent experiences have significantly lowered our trust and satisfaction. The service appears to have engaged in unethical practices aimed at draining our account credits more rapidly than expected.
First, there's the issue with the repeated unauthorized activation of abandoned cart alerts from our Shopify integration. Despite multiple attempts to disable this feature, it continually gets reactivated without our consent. Secondly, the company has started sending admin SMS notifications for order-related alerts, which we never approved. This not only breaches our trust but also accelerates our credit usage unjustly.
The most egregious practice involves sending duplicate text messages to our customers, causing unnecessary charges and faster depletion of our credits, presumably to boost the company’s profits. This deceitful strategy has compelled us to reconsider our association with this service.
We are in the process of lodging a formal complaint with regulatory bodies and plan to discontinue our use of this service as soon as our current balance runs out. We advise potential users to be wary of these malpractices and consider other more reliable and ethical options in the market.
We are sorry to hear you are facing issue with our app.
As i can check you have raised similar ticket to our support yesterday, our team has asked you more details on it, which is still awaited from your end.
Our team has also shared direct contact number where you can reach us directly for assistance and troubleshooting help.
Please respond to it, or contact us directly, so that our team can check and help you better.
Not sure how it works. We got stuck on the OTP and could not get past that. Tried multiple ways, but the OTP just would not come. We need an SMS app, and being that we are in Peru, and it says over 200 countries, we wanted to give it a shot.
Thank you for taking the time to share your feedback. We're sorry to hear that you encountered difficulties with the OTP process.
We strive to provide seamless service to all our customers, and it's disappointing that you experienced this issue. Our support team is always ready to assist with any challenges, and we're here to help resolve this for you.
If you're still interested, we'd love to assist you in getting everything up and running. Please reach out to our support team at support@cozyvision.com so we can look into the OTP issue and ensure our service meets your needs, especially in Peru.
We appreciate your interest in our app and hope we can turn your experience into a positive one.
Everything is fine and customer support is good. Thank you!
One of the Best SMS App I would say. Packages are affordable as compare to other apps.
Support
App support provided by Exorer AI.
Get supportResources
Launched
April 15, 2020
More apps like this
