Overall rating Based on 8 reviews
My Pooja Box
Give it a try for sure! newly installed the app but worked good for my business. Reaching out to 100s of customers, could even group them to receive only a set of messages. Notifications are instant, being the owner you will be notified too. Managing admin is easy plus so far support has been ideal. Surely, will recommend this to a lot of people looking for a similar app.
I am giving 2 stars mainly due to the poor support. I sent a couple of queries but never got a response. On Shopify, many free apps give wonderful support and this is a paid one. Another review says the pricing of SMS alerts is very high. That is true. Here are the specific details where the app, and the support is lacking:
1. The option to customise alerts does not specify in advance that there would be a 5 USD charge for each custom template. Later when the app owner approves the custom text, they demand a fee to activate it.
2. For one shipping update, the alert did not go. I asked support and they never replied. Later I figured it out myself. For the SMS alert to go on shipping creation, I have to tick the option of "send a mail to the customer" on Shopify. If I do not select that option, SMS Alerts does not send the SMS.
3. I have found a much better and cheaper alternative on Shopify. Its called SMS Notifications. They give much better service and charge 30 USD for 5000 messages. I have removed SMS Alerts and signed up for SMS Notifications.
Worst experience , Never Download it.
Oh my god , after using this app for the 6 months , I realised that these people are just looting us , we use approx 700 sms per day , normal maket price is around 15 paise per sms , whereas these people are charging about to 80 paise per sms , approx 6 Times .
Great App, nice & simple to use.
This app is very user-friendly & simple to use. Sending SMS to all our clients and updates has never been so easy. Loved the whole experience.
Awesome app. Exactly what I was looking for my mobile app on Shopify. Helped improve conversions since installing the app.
A must app for those having e-stores. It has worked wonders for me. It has simplified the task of updating customers about their order. I have noticed less enquiries about orders after using SMS Alerts app. I now have complete information of the SMS sent every day and the best part is my customers are happy and satisfied.
The app doesn't work as intended & there are some one-time hidden charges associated with the app for basic features such as creating a custom text message template. The app should be improved before it is launched publicly.