SMSGo: Abandoned Cart Recovery

Really great app! It’s helped boost my conversion a lot. The best part is you barely have to do anything, just set up your SMS messages once and it pretty much runs on autopilot.

Super easy to use and it just works. Definitely recommend it to anyone

I've been using this app across my Shopify stores and I'm genuinely impressed. Setup was straightforward and the interface is easy to navigate even if you're not very tech-savvy. What really matters though are the results — I've seen solid conversion rates from the abandoned cart SMS flows, which have made a real difference to my revenue. It's one of those apps that just works without needing constant tweaking. Highly recommend it to any merchant looking to recover lost sales through SMS.

not recommended. App doens't work for loads of countries.

Cost per sms is also very expensive.

cs replies once every week, so unable to fix things or ask questions when you need help.

Added 30usd as credit, can't get our money back.

BAD

Edit: Customer support response time was very very slow. But after my review, THEY suddenly took the initiative, and responded very fast. A bit dissapointed it had to go like this.

About the app: it is very basic. It works, and is easy to install. So if you're a beginner and don't want to spend too much time on this, it is a okay choice. However its also quite expensive. 50 cent for 1 sms is a lot imo.

It's fairly basic, but I at least like that it doesn't require the customer to xxxxxxx. It's fast to set up too, unlike Klav--.

It's a good temporary measure to get efficient abandoned cart reminders up and running, but as soon as the store becomes bigger I'm personally moving to a cheaper alternative. I think Klav-- is about 1/3 the price per SMS.

We do not recommend this app. It sends SMS marketing messages to customers who did not give consent, which creates serious legal and compliance risks for our business.

We contacted customer support at least 5 times about this issue. Each time, they assured us it was fixed. It was not. The problem happened again.

This is extremely unreliable, both the app and the customer service. If you care about compliance and protecting your business, stay away.

Very nice app for abandoned checkouts

Very good

I alway use it

automation good, but every time you edit marketing template, you need to wait for manual verification, and the process is slow.

I use this app to send order pick up reminders after I have fulfilled an order. The developer made a customization for me that fit my needs perfectly. They also added a new feature when I requested additional analytics. Thank you!