SMSGo: Abandoned Cart Recovery
- Precios
-
Instalación gratuita
- Popular en tiendas como la tuya
- Ubicadas en Estados Unidos
- Calificación
- 4,0 (18)
- Desarrollador
- Zegsu Software Solutions LLP
Galería de imágenes destacadas
SMSGo es una aplicación todo en uno para marketing por SMS, notificaciones de pedidos, recuperación de carritos y SMS Bump.
Recupera carritos abandonados mediante el envío de alertas por SMS a intervalos programados. Agrega códigos de descuento y ofertas, y recupera ventas perdidas. ¡Reconvierte carritos con nuestro protector de abandonos! Crea potentes flujos de ventas adicionales poscompra con secuencias de SMS automatizadas. Vuelve a dirigirte a los clientes actuales mediante estrategias de recuperación y códigos de cupón. Comunícate por SMS 1:1 con los clientes. Cierra ventas y recopila comentarios.
- Envía SMS automatizados de recuperación de carritos a los clientes que abandonaron el pago
- Configura varias notificaciones por SMS de protección contra abandonos con descuentos automáticos
- Crea potentes flujos de marketing por SMS con segmentación de clientes específica
- Configura URL cortas para carritos abandonados con tu propio dominio
- Usa un ID de remitente de SMS personalizado para las notificaciones de pagos abandonados.
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- Popular en tiendas como la tuya
- Ubicadas en Estados Unidos
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
- Pago
- Panel de control de Shopify
- Aftership
- SMS
- Text Messages
Categorías
Recuperación de carritos
Campañas de gestión
Precios
Elige el plan que mejor se adapte a tu negocio.
Básico
Instalación gratuita
Sin cargos recurrentes. Pago por uso. Solo pagas por el uso de SMS.
Funciones
- SMS automatizados de recuperación de carritos abandonados
- Flujos de marketing por SMS
- Notificaciones de pedidos y ventas adicionales por SMS
- Recarga automática
- URL corta
Premium
$19 al mes
Paga unos pocos centavos por los SMS enviados y recibidos
Funciones
- Todo lo del plan Básico
- Tu propio número privado
- SMS bidireccionales para chatear con los clientes
- Integración con Aftership para el seguimiento de pedidos
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.
Reseñas (18)
great service and app too 10% conversion rate perfect extra money
not recommended. App doens't work for loads of countries.
Cost per sms is also very expensive.
cs replies once every week, so unable to fix things or ask questions when you need help.
Added 30usd as credit, can't get our money back.
BAD
Edit: Customer support response time was very very slow. But after my review, THEY suddenly took the initiative, and responded very fast. A bit dissapointed it had to go like this.
About the app: it is very basic. It works, and is easy to install. So if you're a beginner and don't want to spend too much time on this, it is a okay choice. However its also quite expensive. 50 cent for 1 sms is a lot imo.
Hi,
We’re sorry to hear about your experience, and we’d really like the opportunity to resolve this for you.
We responded to your queries via email and are happy to help you configure the app so it works correctly for your country and use case. In many cases, issues like this are simply configuration-related and can be resolved quickly with our guidance.
Regarding the credit you added, we absolutely do not intend to keep funds from customers who are unable to use the service. Refunds are available, and we’re happy to process one if the app doesn’t meet your needs.
It seems this may have been a misunderstanding, and we’d appreciate the chance to assist you directly. Please check your email for our reply or reach out to us again so we can either help you get everything working or arrange the refund.
Best regards,
SMSGo Support Team
We do not recommend this app. It sends SMS marketing messages to customers who did not give consent, which creates serious legal and compliance risks for our business.
We contacted customer support at least 5 times about this issue. Each time, they assured us it was fixed. It was not. The problem happened again.
This is extremely unreliable, both the app and the customer service. If you care about compliance and protecting your business, stay away.
Hi Stefano,
Thank you for your feedback. We understand your concerns and agree that SMS marketing consent compliance is critically important.
When you first reported this issue, our team immediately investigated and identified a flaw in how consent data from Shopify was being interpreted. Unfortunately, while we initially believed the problem had been resolved, a deployment oversight meant the corrected logic was not fully active in production. We acknowledge that this led to repeated incidents and understandably damaged your confidence in our app.
Once the root cause was fully identified, we deployed a permanent fix that validates explicit SMS marketing consent before any SMS is sent. We also added additional safeguards and monitoring to prevent similar issues from recurring.
Following the fix, we continued working with you on subsequent questions and edge cases, including consent validation, abandoned cart triggers, customer data synchronization, and SMS delivery behavior. In your later correspondence, you confirmed that the consent issue appeared to be resolved and that the app was functioning correctly again.
We sincerely regret the frustration and inconvenience this situation caused. Compliance and merchant trust are priorities for us, and we have used your feedback to improve both our product and our internal release processes.
Thank you for giving us the opportunity to investigate and address these issues.
— Team Zegsu
Soporte técnico
Ayuda para la app ofrecida por Zegsu Software Solutions LLP.
Recursos
Este desarrollador no ofrece soporte técnico directo en Español.
Desarrollador
Serenity Layout, Sarjapur Main Road, Bangalore, KA, 560035, IN
Fecha de lanzamiento
7 de abril de 2020
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