SMSGo: Abandoned Cart Recovery
- Tarification
-
Forfait gratuit disponible
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Note
- 4,3 (40)
- Développeur
- Zegsu Software Solutions LLP
Galerie d’images vedette
SMSGo is an all-in-one SMS Marketing, Order notifications, Cart recovery & SMS Bump app.
Recover abandoned carts by sending SMS alerts at scheduled intervals. Add discount codes, and deals, and recover lost sales. Reconvert carts with our Abandonment Protector! Create powerful post-purchase Upsell flows with automated SMS sequences. Retarget existing customers using customer winback & coupon codes. Have 1:1 SMS communication with customers. Close sales & collect feedback.
- Send automated cart recovery SMS to customers who have abandoned checkout
- Set up multiple abandonment protector SMS notifications with automatic discounts
- Create powerful SMS Marketing flows with targeted customer segmentation
- Configure short URLs for abandoned cart with your own domain
- Use custom SMS sender ID for abandonment checkout notifications.
Contient du texte non traduit
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
Lancement
7 avril 2020
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Fonctionne avec
Processus de paiement, SMS Marketing, Order Notifications, Abandoned Cart, Cart Recovery, Reconvert, AftershipTarification
Basic
Installation gratuite
No recurring charge. Pay per use. Cost only for SMS usage.
- Automated Abandoned Cart Recovery SMS Sequences
- SMS Marketing Flows
- Order Notifications & SMS Upsell
- Branded Sender ID & Short URL
Premium
$19 / mois
Pay few cents for SMS sent and received
- Everything in Basic
- Your Own Private Number
- Two Way SMS to Chat with Customers
- Aftership Integration to Automatically Update Order Tracking
Basic
Installation gratuite
No recurring charge. Pay per use. Cost only for SMS usage.
- Automated Abandoned Cart Recovery SMS Sequences
- SMS Marketing Flows
- Order Notifications & SMS Upsell
- Branded Sender ID & Short URL
Premium
$19 / mois
Pay few cents for SMS sent and received
- Everything in Basic
- Your Own Private Number
- Two Way SMS to Chat with Customers
- Aftership Integration to Automatically Update Order Tracking
Contient du texte non traduit
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (40)
SMSGo helped me simplify what was something complex and full of uncertainties to a simple automated process. I love the app, customer support is also very helpful.
I loved the idea of this app but customer service lacks a lot. If you rely only on this app to recover carts and want to do different testing you will see yourself missing a lot of customers because your created text messages might take many days to be reviewed due to their delay in being responsive. Besides that they have no chat in their app and only email for contact. You might find yourself also waiting many days for an answer to your queries. Since the beginning of the week they still haven`t reviewed one of my text messages so I actually had to download another app with the same function but fast response although I like the functionality of this one more.
Overall the app is great in functionality but it is definitely not monitored by anyone most of the time. Now i am giving a 3 stars as a big stretch purely for the app idea and unfortunately I have already topped up money in this. If they hired VAs to keep up this app it would easily be my favourite.
Dear Merchant,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and understand the importance of prompt customer service, especially for a tool that plays a crucial role in cart recovery.
We'd like to address the concerns you've raised. Firstly, we apologize for the delay in reviewing your emails. We understand how crucial timely responses are for our merchants, and we're continuously working to improve our response times.
Regarding the custom sender ID registration, we have sent multiple emails to you asking for the necessary details. Unfortunately, we haven't received a response from your end. We're more than happy to assist you with this, so please get back to us at your earliest convenience.
We're also taking note of your feedback about the lack of a chat feature in our app. We're always looking for ways to enhance our user experience, and this is valuable input.
Once again, thank you for your feedback. We're committed to providing the best service possible, and your insights help us move in the right direction. Please don't hesitate to reach out if you have any more concerns or if there's anything else we can assist you with.
Warm regards,
Arpit
Team Zegsu
Support team does not answer
Dear Merchant,
Thank you for sharing your feedback and we are sorry for the inconvenience that you had to face.
We apologize for the delay in responding to your email, however, we did send out an email to you confirming that we have approved your SMS flows. Could you please check if perhaps the email landed in your spam/junk folder?
I have also sent you another email. Is there anything else that you need help with? Please let me know and I will help you out personally.
Stay Safe,
Arpit
Team Zegsu
Great support, amazing functions! Don't sleep on this app!
Im happy with the app!! :) Improve my conversion rate, templates are easy to do/change, customers like the experience, i recommend this app!! Thanks :)
Assistance
Zegsu Software Solutions LLP peut répondre à toutes vos questions concernant SMSGo: Abandoned Cart Recovery.
Développeur
Serenity Layout, Sarjapur Main Road, Bangalore, KA, 560035, IN
Ressources
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