SMSGo: Abandoned Cart Recovery
- Tarification
-
Installation gratuite
- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
- Note
- 4,0 (18)
- Développeur
- Zegsu Software Solutions LLP
Galerie d’images vedette
SMSGo est une application tout-en-un de marketing par SMS, de notifications de commande, de récupération de panier et de SMS Bump.
Récupérez les paniers abandonnés en envoyant des alertes SMS à des intervalles programmés. Ajoutez des codes de réduction et des offres, et récupérez les ventes perdues. Reconvertissez les paniers grâce à notre protection contre les abandons ! Créez de puissants flux de vente incitative après achat avec des séquences de SMS automatisées. Reciblez les clients existants à l’aide de campagnes de reconquête et de codes de réduction. Échangez par SMS en 1:1 avec les clients. Concluez des ventes et recueillez des commentaires.
- Envoyez des SMS automatisés de récupération de panier aux clients qui ont abandonné leur passage en caisse
- Configurez plusieurs notifications par SMS de protection contre les abandons avec des réductions automatiques
- Créez de puissants flux de marketing par SMS avec une segmentation ciblée des clients
- Configurez des URL courtes pour les paniers abandonnés avec votre propre domaine
- Utilisez un identifiant d’expéditeur de SMS personnalisé pour les notifications de passage en caisse abandonné.
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- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Processus de paiement
- Interface administrateur Shopify
- Abandoned Cart
- Aftership
- Cart Recovery
- Order Notifications
- Reconvert
- SMS Marketing
Catégories
Gestion des campagnes
Tarification
Choisissez le forfait qui convient le mieux à votre entreprise.
Basique
Installation gratuite
Pas de frais récurrents. Payez à l’utilisation. Coût uniquement pour l’utilisation des SMS.
Fonctionnalités
- SMS automatisés de récupération de panier abandonné
- Flux de marketing par SMS
- Notifications de commande et vente incitative par SMS
- Recharge automatique
- URL courte
Premium
$19 / mois
Payez quelques centimes pour les SMS envoyés et reçus
Fonctionnalités
- Tout ce qui est inclus dans le forfait Basique
- Votre propre numéro privé
- SMS bidirectionnels pour discuter avec les clients
- Intégration Aftership pour le suivi des commandes
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (18)
great service and app too 10% conversion rate perfect extra money
not recommended. App doens't work for loads of countries.
Cost per sms is also very expensive.
cs replies once every week, so unable to fix things or ask questions when you need help.
Added 30usd as credit, can't get our money back.
BAD
Edit: Customer support response time was very very slow. But after my review, THEY suddenly took the initiative, and responded very fast. A bit dissapointed it had to go like this.
About the app: it is very basic. It works, and is easy to install. So if you're a beginner and don't want to spend too much time on this, it is a okay choice. However its also quite expensive. 50 cent for 1 sms is a lot imo.
Hi,
We’re sorry to hear about your experience, and we’d really like the opportunity to resolve this for you.
We responded to your queries via email and are happy to help you configure the app so it works correctly for your country and use case. In many cases, issues like this are simply configuration-related and can be resolved quickly with our guidance.
Regarding the credit you added, we absolutely do not intend to keep funds from customers who are unable to use the service. Refunds are available, and we’re happy to process one if the app doesn’t meet your needs.
It seems this may have been a misunderstanding, and we’d appreciate the chance to assist you directly. Please check your email for our reply or reach out to us again so we can either help you get everything working or arrange the refund.
Best regards,
SMSGo Support Team
We do not recommend this app. It sends SMS marketing messages to customers who did not give consent, which creates serious legal and compliance risks for our business.
We contacted customer support at least 5 times about this issue. Each time, they assured us it was fixed. It was not. The problem happened again.
This is extremely unreliable, both the app and the customer service. If you care about compliance and protecting your business, stay away.
Hi Stefano,
Thank you for your feedback. We understand your concerns and agree that SMS marketing consent compliance is critically important.
When you first reported this issue, our team immediately investigated and identified a flaw in how consent data from Shopify was being interpreted. Unfortunately, while we initially believed the problem had been resolved, a deployment oversight meant the corrected logic was not fully active in production. We acknowledge that this led to repeated incidents and understandably damaged your confidence in our app.
Once the root cause was fully identified, we deployed a permanent fix that validates explicit SMS marketing consent before any SMS is sent. We also added additional safeguards and monitoring to prevent similar issues from recurring.
Following the fix, we continued working with you on subsequent questions and edge cases, including consent validation, abandoned cart triggers, customer data synchronization, and SMS delivery behavior. In your later correspondence, you confirmed that the consent issue appeared to be resolved and that the app was functioning correctly again.
We sincerely regret the frustration and inconvenience this situation caused. Compliance and merchant trust are priorities for us, and we have used your feedback to improve both our product and our internal release processes.
Thank you for giving us the opportunity to investigate and address these issues.
— Team Zegsu
Assistance
L’assistance pour l’appli est assurée par Zegsu Software Solutions LLP.
Ressources
Développeur
Serenity Layout, Sarjapur Main Road, Bangalore, KA, 560035, IN
Lancement
7 avril 2020
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