SMSGo: Abandoned Cart Recovery
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Si usa dal pannello di controllo Shopify
Informazioni sull’app
Lanciata
7 aprile 2020
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Carrello abbandonato , Marketing tramite SMSFunziona con
Check-out, Aftership, SMS, Text MessagesSMSGo - Applicazione per SMS Marketing, notifiche d'ordine, recupero del carrello e SMS Upsell.
Recuperate i carrelli abbandonati inviando avvisi via SMS a intervalli programmati. Aggiungete codici sconto e offerte e recuperate le vendite perse. Riconvertite i carrelli gratuitamente con il nostro Protettore degli abbandoni! Create potenti flussi di Upsell post-acquisto con sequenze di SMS automatizzate. Rivolgetevi ai clienti esistenti utilizzando codici di ritorno e coupon. Comunicare con i clienti via SMS 1:1. Chiudere le vendite e raccogliere feedback.
- Inviare SMS di recupero automatico del carrello per il checkout abbandonato
- Impostare notifiche SMS di protezione dall'abbandono con sconti automatici
- Creare potenti flussi di SMS Marketing con una segmentazione mirata dei clienti
- Configurare URL brevi per il carrello abbandonato con il proprio dominio
- Utilizzate un ID mittente SMS personalizzato per il checkout di abbandono.
Prezzi
Di base
Installazione gratuita
Nessun addebito ricorrente. Paga per utilizzo. Costo solo per l'utilizzo di SMS.
- Recupero carrello abbandonato
- Flussi di marketing via SMS
- Notifiche d'ordine e SMS Upsell
- ID mittente SMS con marchio e URLed
Premium
$19/mese
Paghi pochi centesimi per SMS inviati e ricevuti
- Tutto in Basic
- Numero privato
- SMS bidirezionale per chattare con i clienti
- Integrazione dopo la spedizione per il monitoraggio degli ordini
Di base
Installazione gratuita
Nessun addebito ricorrente. Paga per utilizzo. Costo solo per l'utilizzo di SMS.
- Recupero carrello abbandonato
- Flussi di marketing via SMS
- Notifiche d'ordine e SMS Upsell
- ID mittente SMS con marchio e URLed
Premium
$19/mese
Paghi pochi centesimi per SMS inviati e ricevuti
- Tutto in Basic
- Numero privato
- SMS bidirezionale per chattare con i clienti
- Integrazione dopo la spedizione per il monitoraggio degli ordini
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.
40 recensioni
SMSGo helped me simplify what was something complex and full of uncertainties to a simple automated process. I love the app, customer support is also very helpful.
Support team does not answer
Dear Merchant,
Thank you for sharing your feedback and we are sorry for the inconvenience that you had to face.
We apologize for the delay in responding to your email, however, we did send out an email to you confirming that we have approved your SMS flows. Could you please check if perhaps the email landed in your spam/junk folder?
I have also sent you another email. Is there anything else that you need help with? Please let me know and I will help you out personally.
Stay Safe,
Arpit
Team Zegsu
Great support, amazing functions! Don't sleep on this app!
I loved the idea of this app but customer service lacks a lot. If you rely only on this app to recover carts and want to do different testing you will see yourself missing a lot of customers because your created text messages might take many days to be reviewed due to their delay in being responsive. Besides that they have no chat in their app and only email for contact. You might find yourself also waiting many days for an answer to your queries. Since the beginning of the week they still haven`t reviewed one of my text messages so I actually had to download another app with the same function but fast response although I like the functionality of this one more.
Overall the app is great in functionality but it is definitely not monitored by anyone most of the time. Now i am giving a 3 stars as a big stretch purely for the app idea and unfortunately I have already topped up money in this. If they hired VAs to keep up this app it would easily be my favourite.
Dear Merchant,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and understand the importance of prompt customer service, especially for a tool that plays a crucial role in cart recovery.
We'd like to address the concerns you've raised. Firstly, we apologize for the delay in reviewing your emails. We understand how crucial timely responses are for our merchants, and we're continuously working to improve our response times.
Regarding the custom sender ID registration, we have sent multiple emails to you asking for the necessary details. Unfortunately, we haven't received a response from your end. We're more than happy to assist you with this, so please get back to us at your earliest convenience.
We're also taking note of your feedback about the lack of a chat feature in our app. We're always looking for ways to enhance our user experience, and this is valuable input.
Once again, thank you for your feedback. We're committed to providing the best service possible, and your insights help us move in the right direction. Please don't hesitate to reach out if you have any more concerns or if there's anything else we can assist you with.
Warm regards,
Arpit
Team Zegsu
Im happy with the app!! :) Improve my conversion rate, templates are easy to do/change, customers like the experience, i recommend this app!! Thanks :)
Informazioni sull’app
Lanciata
7 aprile 2020
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Carrello abbandonato , Marketing tramite SMSFunziona con
Check-out, Aftership, SMS, Text MessagesSviluppata da Zegsu Software Solutions LLP
Informazioni su Zegsu Software Solutions LLP
Valutazione media: 4,5
Crea app per lo Shopify App Store da 4 anni
Serenity Layout, Sarjapur Main Road, Bangalore, KA, 560035, IN
Assistenza
Invia un messaggiocontact@zegsu.com
Questo sviluppatore non offre assistenza diretta in Italiano.
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