SMSGo: Abandoned Cart Recovery

SMSGo: Abandoned Cart Recovery

無料プランあり
評価 (4.3)
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このアプリについて

公開日

2020年4月7日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

チェックアウト, SMS Marketing, Order Notifications, Abandoned Cart, Cart Recovery, Reconvert, Aftership

SMSGo is an all-in-one SMS Marketing, Order notifications, Cart recovery & SMS Bump app.

Recover abandoned carts by sending SMS alerts at scheduled intervals. Add discount codes, and deals, and recover lost sales. Reconvert carts with our Abandonment Protector! Create powerful post-purchase Upsell flows with automated SMS sequences. Retarget existing customers using customer winback & coupon codes. Have 1:1 SMS communication with customers. Close sales & collect feedback.

Recover abandoned carts by sending SMS alerts at scheduled intervals. Add discount codes, and deals, and recover lost sales. Reconvert carts with our Abandonment Protector! Create powerful post-purchase Upsell flows with automated SMS sequences. Retarget existing customers using customer winback & coupon codes. Have 1:1 SMS communication with customers. Close sales & collect feedback. さらに表示する
  • Send automated cart recovery SMS to customers who have abandoned checkout
  • Set up multiple abandonment protector SMS notifications with automatic discounts
  • Create powerful SMS Marketing flows with targeted customer segmentation
  • Configure short URLs for abandoned cart with your own domain
  • Use custom SMS sender ID for abandonment checkout notifications.

価格設定

Basic

無料インストール

No recurring charge. Pay per use. Cost only for SMS usage.

  • Automated Abandoned Cart Recovery SMS Sequences
  • SMS Marketing Flows
  • Order Notifications & SMS Upsell
  • Branded Sender ID & Short URL

Premium

$19/月

Pay few cents for SMS sent and received

  • Everything in Basic
  • Your Own Private Number
  • Two Way SMS to Chat with Customers
  • Aftership Integration to Automatically Update Order Tracking

Basic

無料インストール

No recurring charge. Pay per use. Cost only for SMS usage.

  • Automated Abandoned Cart Recovery SMS Sequences
  • SMS Marketing Flows
  • Order Notifications & SMS Upsell
  • Branded Sender ID & Short URL

Premium

$19/月

Pay few cents for SMS sent and received

  • Everything in Basic
  • Your Own Private Number
  • Two Way SMS to Chat with Customers
  • Aftership Integration to Automatically Update Order Tracking

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

40件のレビュー

総合評価
4.3
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の0%は4つ星です
  • 評価の3%は3つ星です
  • 評価の0%は2つ星です
  • 評価の5%は1つ星です
2023年9月25日

SMSGo helped me simplify what was something complex and full of uncertainties to a simple automated process. I love the app, customer support is also very helpful.

Vindets
アメリカ合衆国
アプリの使用期間:約1ヶ月
2023年10月7日

Support team does not answer

Clearix Aqua Purifier
フィンランド
アプリの使用期間:約1ヶ月
Zegsu Software Solutions LLPが返信しました 2023年10月8日

Dear Merchant,

Thank you for sharing your feedback and we are sorry for the inconvenience that you had to face.

We apologize for the delay in responding to your email, however, we did send out an email to you confirming that we have approved your SMS flows. Could you please check if perhaps the email landed in your spam/junk folder?

I have also sent you another email. Is there anything else that you need help with? Please let me know and I will help you out personally.

Stay Safe,
Arpit
Team Zegsu

2023年10月18日

Great support, amazing functions! Don't sleep on this app!

The Zozo Shop
アメリカ合衆国
アプリの使用期間:3ヶ月
2023年9月2日

I loved the idea of this app but customer service lacks a lot. If you rely only on this app to recover carts and want to do different testing you will see yourself missing a lot of customers because your created text messages might take many days to be reviewed due to their delay in being responsive. Besides that they have no chat in their app and only email for contact. You might find yourself also waiting many days for an answer to your queries. Since the beginning of the week they still haven`t reviewed one of my text messages so I actually had to download another app with the same function but fast response although I like the functionality of this one more.

Overall the app is great in functionality but it is definitely not monitored by anyone most of the time. Now i am giving a 3 stars as a big stretch purely for the app idea and unfortunately I have already topped up money in this. If they hired VAs to keep up this app it would easily be my favourite.

NEUE
オーストラリア
アプリの使用期間:4ヶ月
Zegsu Software Solutions LLPが返信しました 2023年10月8日

Dear Merchant,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and understand the importance of prompt customer service, especially for a tool that plays a crucial role in cart recovery.

We'd like to address the concerns you've raised. Firstly, we apologize for the delay in reviewing your emails. We understand how crucial timely responses are for our merchants, and we're continuously working to improve our response times.

Regarding the custom sender ID registration, we have sent multiple emails to you asking for the necessary details. Unfortunately, we haven't received a response from your end. We're more than happy to assist you with this, so please get back to us at your earliest convenience.

We're also taking note of your feedback about the lack of a chat feature in our app. We're always looking for ways to enhance our user experience, and this is valuable input.

Once again, thank you for your feedback. We're committed to providing the best service possible, and your insights help us move in the right direction. Please don't hesitate to reach out if you have any more concerns or if there's anything else we can assist you with.

Warm regards,
Arpit
Team Zegsu

2020年9月3日

It works great. Works like a charm amd great support..!! I loved the app and hope it keeps up its performance on my store.

KRYJER | KEEP IT ON | OFFICIAL STORE
イギリス
アプリの使用期間:3年弱

このアプリについて

公開日

2020年4月7日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

チェックアウト, SMS Marketing, Order Notifications, Abandoned Cart, Cart Recovery, Reconvert, Aftership

開発者:Zegsu Software Solutions LLP

Zegsu Software Solutions LLPの詳細情報

平均評価:4.5

Shopify App Store向けのアプリ構築経験:4年

B114 Abhee Lakeview, Serenity Layout, Sarjapur Main Road, Bangalore, KA, 560035, IN

サポート

メッセージを送信

+91 8297720004

contact@zegsu.com

この開発者は日本語での直接的なサポートを提供していません。

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