SMSGo: Abandoned Cart Recovery
Galerij met uitgelichte afbeeldingen
Hoogtepunten
-
Rechtstreeks te gebruiken in het Shopify-beheercentrum
Over deze app
Geïntroduceerd
7 april 2020
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Verlaten winkelwagen , Sms-marketingWerkt met
Checkout, SMS Marketing, Order Notifications, Abandoned Cart, Cart Recovery, Reconvert, AftershipSMSGo is een alles-in-één SMS Marketing, Order notificaties, Winkelwagen herstel & SMS Bump app.
Herstel verlaten winkelwagens door SMS waarschuwingen te sturen op geplande tijdstippen. Voeg kortingscodes en deals toe en herstel verloren verkopen. Herconverteer winkelwagens met onze Verlaten Winkelwagen Beschermer! Creëer krachtige post-aankoop Upsell flows met geautomatiseerde SMS sequenties. Retarget bestaande klanten met behulp van klant winback & kortingscodes. Heb 1:1 SMS communicatie met klanten. Sluit verkopen & verzamel feedback.
- Stuur geautomatiseerde winkelwagen herstel SMS naar klanten die het afrekenen hebben verlaten
- Stel meerdere verlaten winkelwagen beschermer SMS notificaties in met automatische kortingen
- Creëer krachtige SMS Marketing flows met gerichte klantsegmentatie
- Configureer korte URL's voor verlaten winkelwagen met uw eigen domein
- Gebruik aangepaste SMS afzender ID voor verlaten afreken notificaties.
Bevat automatisch vertaalde tekst
Prijs
Basis
Gratis te installeren
Geen terugkerende kosten. Betaal per gebruik. Kosten alleen voor SMS gebruik.
- Geautomatiseerde Verlaten Winkelwagen Herstel SMS Sequenties
- SMS Marketing Flows
- Order Notificaties & SMS Upsell
- Gemerkt Afzender ID & Korte URL
Premium
$19 /maand
Betaal enkele centen voor verzonden en ontvangen SMS
- Alles in Basis
- Uw Eigen Privé Nummer
- Twee Weg SMS om te Chatten met Klanten
- Aftership Integratie om Automatisch Order Tracking bij te werken
Basis
Gratis te installeren
Geen terugkerende kosten. Betaal per gebruik. Kosten alleen voor SMS gebruik.
- Geautomatiseerde Verlaten Winkelwagen Herstel SMS Sequenties
- SMS Marketing Flows
- Order Notificaties & SMS Upsell
- Gemerkt Afzender ID & Korte URL
Premium
$19 /maand
Betaal enkele centen voor verzonden en ontvangen SMS
- Alles in Basis
- Uw Eigen Privé Nummer
- Twee Weg SMS om te Chatten met Klanten
- Aftership Integratie om Automatisch Order Tracking bij te werken
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
40 recensies
SMSGo helped me simplify what was something complex and full of uncertainties to a simple automated process. I love the app, customer support is also very helpful.
Support team does not answer
Dear Merchant,
Thank you for sharing your feedback and we are sorry for the inconvenience that you had to face.
We apologize for the delay in responding to your email, however, we did send out an email to you confirming that we have approved your SMS flows. Could you please check if perhaps the email landed in your spam/junk folder?
I have also sent you another email. Is there anything else that you need help with? Please let me know and I will help you out personally.
Stay Safe,
Arpit
Team Zegsu
Great support, amazing functions! Don't sleep on this app!
I loved the idea of this app but customer service lacks a lot. If you rely only on this app to recover carts and want to do different testing you will see yourself missing a lot of customers because your created text messages might take many days to be reviewed due to their delay in being responsive. Besides that they have no chat in their app and only email for contact. You might find yourself also waiting many days for an answer to your queries. Since the beginning of the week they still haven`t reviewed one of my text messages so I actually had to download another app with the same function but fast response although I like the functionality of this one more.
Overall the app is great in functionality but it is definitely not monitored by anyone most of the time. Now i am giving a 3 stars as a big stretch purely for the app idea and unfortunately I have already topped up money in this. If they hired VAs to keep up this app it would easily be my favourite.
Dear Merchant,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and understand the importance of prompt customer service, especially for a tool that plays a crucial role in cart recovery.
We'd like to address the concerns you've raised. Firstly, we apologize for the delay in reviewing your emails. We understand how crucial timely responses are for our merchants, and we're continuously working to improve our response times.
Regarding the custom sender ID registration, we have sent multiple emails to you asking for the necessary details. Unfortunately, we haven't received a response from your end. We're more than happy to assist you with this, so please get back to us at your earliest convenience.
We're also taking note of your feedback about the lack of a chat feature in our app. We're always looking for ways to enhance our user experience, and this is valuable input.
Once again, thank you for your feedback. We're committed to providing the best service possible, and your insights help us move in the right direction. Please don't hesitate to reach out if you have any more concerns or if there's anything else we can assist you with.
Warm regards,
Arpit
Team Zegsu
Im happy with the app!! :) Improve my conversion rate, templates are easy to do/change, customers like the experience, i recommend this app!! Thanks :)
Over deze app
Geïntroduceerd
7 april 2020
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Verlaten winkelwagen , Sms-marketingWerkt met
Checkout, SMS Marketing, Order Notifications, Abandoned Cart, Cart Recovery, Reconvert, AftershipGemaakt door Zegsu Software Solutions LLP
Over Zegsu Software Solutions LLP
Gemiddelde score: 4,5
4 jaar ervaring bij het maken van apps voor de Shopify App Store
Serenity Layout, Sarjapur Main Road, Bangalore, KA, 560035, IN
Ondersteuning
Stuur een bericht+91 8297720004
contact@zegsu.com