Sinch MessageMedia SMS , 17 条评论

整体评分
3.8
每个评分等级的数量
  • 76% 的评分是 5 星
    13
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 6% 的评分是 2 星
    1
  • 18% 的评分是 1 星
    3
2020年6月23日

This app helps me recover between over 30% of abandoned carts. I use the winback feature to set reminders before the buying cycle when I believe my customers would be running low of the product. SMS works like a charm.

Alfie's Food Co.
澳大利亚
大约1个月 人在使用应用
MessageMedia已回复 2020年6月23日

That's great to hear, Alfie's! We think the winback feature is a great option for all stores to come back for more, and a 30% abandoned cart recovery is a brilliant result.
I look forward to trying the nut butters!
- MessageMedia

2019年11月17日

doesn't support the latest version of Safari on macOS, therefore the app is fairly useless as I am required to switch between browsers

Gladiator Fitness
澳大利亚
大约1年 人在使用应用
MessageMedia已回复 2019年11月18日

Hi Gladiator Fitness, We’re sorry to hear that. We’re having trouble replicating this issue as the latest version of Safari is a supported browser (on both Windows and Mac). We’ve tried to call as we’d love to learn more and see what we can do to resolve this for you as a priority. Hope to speak soon.
Kind regards, the MessageMedia team.

2022年5月17日

The app was amazing used it for a month but now $20 is stuck on my account and I can't use it. every time I try to send it says "cannot send try again later". I messaged customer service and their asking for a customer ID I can't find.

BriiBoutique.llc
美国
9个月 人在使用应用
2023年3月6日

This app does not work. Have tried on several occasions to top up credit, just does nothing. Tried to remove an existing SMS campaign, cannot do it. Very bad design, no support. Stay away from this app.

Affordable Holidays
澳大利亚
3个月 人在使用应用
2022年8月1日

Amazing app amd good customer support, very helpful. Cheaper than other SMS apps I have seen. I reccomend all to

Just Italy
澳大利亚
6天 人在使用应用
编辑时间：2020年2月14日

Missing money I buy $ 15 credit that never appeared on my account moreover NO SUPPORT ANY HELP the support indicated on the application redirects me to shopify support .... run away from this app

bon-biz
法国
大约2个月 人在使用应用
MessageMedia已回复 2020年2月18日

Hi Sami – We’re sorry to hear that you have had issues with our app. We will be reaching out to you directly. MessageMedia

2020年8月3日

Cart abandonment SMS works well. Good customer support, very helpful. Cheaper than other SMS apps I've seen.

Solomon Kosher Butcher
澳大利亚
9分钟 人在使用应用
MessageMedia已回复 2020年8月3日

Thanks for the review, Solomon Kosher Butcher!
We've been working hard on improving the app, and we're thrilled to hear that cart abandonment is working well for you.
- MessageMedia

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