Reseñas (385)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
7 de julio de 2019

Simple and useful app. I was using another app earlier who were not responsive. Someone from this app team called next day to confirm if everything was fine and if we faced any issues.
You can customise templates.
They provide some free SMS credits when install the app to test it out.
You can have your own sender id
I liked that you can customise any sms template
Interface is also clean and neat
There is an option to send Marketing sms though I have not used it yet

Also for those who are not clear on charges (I was not clear) - You have to recharge some amount (minimum is $30) and then your balance will be deducted as the SMS is sent according to the SMS charge for the country.

Overall good App.

Petrichor
India
3 días usando la aplicación
23 de febrero de 2022

Pure SCAM and waist of Time & money I pay +60$ better use Klavyio it's 1000 times better, this application not work at all, have try to contact support multiple times and they promise to fix those bugs, CAN NOT even sent TEST SMS to myself, Extremely suspicious results of Delivery for SMS.

EUG FASHION
Estados Unidos
2 meses usando la aplicación
Shipway respondió 1 de marzo de 2022

Hi Team,
This is not the kind of experience we want our customers to have. We are really sorry for the inconvenience caused to you.
As we can check, the delivery rates of your campaign is more than 90%. Eve in that case our team has also offered you the full refund.

We have been trying to reach you, but there is no response. We request you to please give us one more chance to serve you.

23 de agosto de 2023

I have uninstalled this app by mentioning, that I am not getting a customized template on the growth plan, and the same I get with another service provider at a lesser price. The associate who was coordinating with me refunded my account balance after a long struggle and did not deactivate or delete the account.. It's been more than a week since I have been trying to solve this and the girl has not picked up the phone, She said it will be deactivated or deleted (2FA) today so that I can move on but it isn't happening. These guys are a trap. I am stuck with these guys. I do not recommend this app to anyone.

Tie The Bun
India
Alrededor de 1 mes usando la aplicación
13 de febrero de 2018

Does what it says: sends SMS to abandoned cart customers. Nothing else. However, it's a bit expensive. A normal SMS can easily take up to 5 ou 6 credits (pay 5 or 6 SMS in one single SMS sent). This is due to using unicode characters, such as "á" or "ç", or any emoticon. If you multiply your country SMS price by 5 or 6 this is no longer an afordable choice.

Fitnessalley
Portugal
Alrededor de 1 mes usando la aplicación
9 de mayo de 2022

Looks like a company of fraudsters. Everyday you discover a new hidden charge. Dont recommend at all There are better apps in a fraction of cost available

ToyMonkey
India
10 días usando la aplicación
Shipway respondió 9 de mayo de 2022

Hi Team,
We apologize for any inconvenience caused to you.
Our pricing is very transparent, and there is no hidden pricing at all. And we have just recently add another premium plan by adding new features.

"fraudsters" is a very strong word and its very demotivating, we strongly object to it.
We really wished, you could have written a review after using our services.

19 de julio de 2019

Very good app and support thank you so much.

Luxuriousautogadgets
Marruecos
9 días usando la aplicación
23 de octubre de 2017

This app is easy to setup and is the perfect choice for those that want the "Abandon Cart Recovery feature" or more control than that Shopify already offered.

It would be better if this app also allows me to target only the country I want.

All Tire Supply Llc
Estados Unidos
7 días usando la aplicación
23 de octubre de 2017

It does not allow your customers to opt out of receiving messages nor is there any reporting to view along with this app!

Icon Btq
Estados Unidos
6 días usando la aplicación
27 de junio de 2020

Application not operational at all, I want a refund of $ 30, none of my clients have received order confirmation sms, or any other.
I send emails to support and nobody answered me!
I require a full refund of payment for SMS.
Scam!

MyMarket.ma
Marruecos
5 días usando la aplicación
Shipway respondió 1 de diciembre de 2020

We are sorry for the inconvenience.

we had already connected with you regarding the refund on Email and we are waiting you to respond. Please respond to mail as soon as possible so that we help you out with this issue.

Regards
Team Shipway

22 de diciembre de 2020

التطبيق لا يعمل في السعودية يرسل لكن الرسالة ماتوصل الى جميع الشبكات الموجودة ---------------------------------------------

Rozyana
Arabia Saudí
5 días usando la aplicación
Shipway respondió 23 de diciembre de 2020

Greetings,

We are sorry to hear that your experience with SMS Marketing + Cart Recovery app wasn't as per your expectations. As already mentioned, you were not able to send the messages because you have not enabled the Abandoned Cart Notification Status. Incase you're still facing issue, feel free to write to us at support@onjection.com

Regards
Team Onjection