Avaliações (387)

Classificação geral
4,7
Número por nível de avaliação
  • 87% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
Data de edição: 14 de novembro de 2024

bad experience

THREADCURRY
Índia
3 meses usando o app
12 de maio de 2024

This is the worst app for WhatsApp you can imagine! don't fall into this trap, here is why:

1- Firstly, they don't have an application. Any new notifications from customers will be waiting for you to refresh from the browser, causing delays in customer support.

2- The conversation in WhatsApp browser is extremely glitchy and not automated. Even when you open the browser, you need to keep refreshing.

3- They claimed to be well-integrated with the Judgeme app and capable of sending WhatsApp messages to collect reviews. However, the link they send does not work, and when you contact their support, they are unhelpful.

4- They abruptly changed the pricing for WhatsApp conversations, even though my subscription ends at the end of the month. They suddenly stopped me from accessing my conversations just because they changed their pricing tiers.

5- This app is complete garbage. They have bad customer support.

Holwah
Emirados Árabes Unidos
Mais de 1 ano usando o app
8 de fevereiro de 2024

Worst service provider they are specially sunil sethi his behaviour with clients is very disrespectful, i will not recommend this app to anyone

Flea Basket
Índia
13 dias usando o app
Data de edição: 29 de abril de 2021

Last 1-2 months, our Admin number has stopped receiving messages. This was an indication that our customers are receiving messages without issue. But the credits are being deducted. I sent an email, no response from Support. Poor Support.
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I am using this App for my newly launched store. Have bought few messages. It is not sending messages for Order Creation and Order Fulfillment eventhough I have enabled them. But the amount is getting deducted for last 2 days. Update
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This problem was rectified by the support team. Now it is working fine. It would be better if there is an option to send personalised messages to a specific customer or any Tag based customisation.

Christianitee.in
Índia
Quase 3 anos usando o app
Shipway deixou uma resposta 4 de dezembro de 2019

We are sorry for the inconvenience caused to you, I just email you, please check your inbox and revert us.
Thanks,
Team ONjection

21 de fevereiro de 2019

APP does not work correctly, emailed support and they never responded. Don't install spent $150.....

My Little Darlin
Reino Unido
Aproximadamente 2 anos usando o app
Shipway deixou uma resposta 22 de março de 2019

Hi Team,

The actual problem was you have put no space in the two urls which are {abandoned_checkout_url}{unsubscribe_link}

We have updated your templates and its been working fine as you confirmed over the email

Data de edição: 25 de novembro de 2018

I wish I can show you a recording of how defective this app is. Across all our business, we probably lost over 500K. This is unacceptable for a shopify approved app.

Ponytail Beanie
Canadá
Quase 2 anos usando o app
1 de maio de 2018

I have emailed support with ZERO help in getting customers removed from the listing. I have spent close to $500 with his company and nothing. They respond in chopping English and are not willing to help.

Fitfoodchatt
Estados Unidos
Mais de 1 ano usando o app
Data de edição: 18 de janeiro de 2019

I was using this service since many months, since last 20 days it was not working & my account had 25$ balance, customer complained regarding not receiving SMS, when i tested it was not working but deducting money continuously. I tried email him many times but he ignored to replied hence i come to the conclusion he runs away with our prepaid and all other client balance.
service is no longer available, as he collects advance money for Credit of Sms, he took all and runs away, i will open a shopify dispute now as well.
be aware this app is no longer in service, any payment you made is gone.

Saroshsalman
Paquistão
Mais de 1 ano usando o app
21 de março de 2019

I installed it and paid 30$ so that I can use my own sender ID for DeoDap.com

But they are not approving my sender ID

DeoDap
Índia
Aproximadamente 1 ano usando o app
Shipway deixou uma resposta 22 de março de 2019

Hi Team,

We are really sorry to hear this, As we can check the Sender id is already been approved. Request you to please recheck this.

Shall you need any further assistance please mail us at contact@onjection.com

30 de junho de 2018

my company got a class action lawsuit from using this app. And now they dont respond to my emails.

Jersey Champs
Estados Unidos
7 meses usando o app