CW: WhatsApp Marketing & SMS

Our experience with TCW has been great and very customer-friendly. A big thanks to Irfan from their team for helping us from the start. He gave us a plan that fit our needs and provided multiple demos to explain every feature, both before and after purchase.

The plan is affordable and worth the money, and having RCS and SMS in the same plan is a great bonus. Setting up flows is super easy and ...

Absolutely love using the ConvertWay app on Shopify! It's super handy for Handling Customer's queries, running WhatsApp campaigns—clean interface, smooth integration, and makes customer engagement feel effortless. A special shoutout to Sakshi Tondon from the support team—she’s always prompt, patient, and incredibly helpful whenever we hit a snag. Great tool, even better support!

Collaborating with Convertway has been a good experience, and it has helped me gain new customers. The chatbot option is good.
Interaction with their support member, i.e., Mr. Irfan Khan, is very satisfying as he solves all the problems faced within the panel.

This app is full of bugs — feels like there are 100 of them. I couldn’t complete a single action without running into errors at every step. It’s simply unusable.

Customer support? Totally ineffective. It showed as “online” but no one ever responded to my messages. Very frustrating.

Also, you can’t do anything meaningful without the Growth plan. I got it just to try the app properly and... guess ...

Partnering with Convertway has been a fantastic experience for our WhatsApp marketing needs. Their platform has truly transformed how we engage with customers, offering powerful tools like automated campaigns, chatbots, and website pop-ups. The seamless integration and excellent customer support have made our marketing efforts more efficient and impactful. We highly recommend Convertway to anyone ...

I had cancelled this App a month ago, and the owner still charged me 36 dollars. This is illegal! You do refund me this month that I sent you via e-mail immediately!

WHY ARE YOU NOT REFUNDING MY CANCELLED ABO. THIS IS A SCAM from you! I want my money back for a service i do not use!

I cant recomend your service to anyone!

SMS stopped working and I have been waiting for a refund for about a month now, and yet they have not refunded me. I have always had issues with this app.

This app has made managing my Chikankari clothing website so much easier. Smooth interface, excellent supporting staff, great features, and excellent performance. A must-have for online store owners.

Not help and support, sms not getting delivered form last 3 month and charges are deducted from ac, first they told that issue from BSNL DLT than we have changed changed to the JIO DLT and taken new header, templets approvals, No help , i am the customer since 5 years, they only focus on plan and recharges but not solution.

I am truly happy and satisfied with the service provided by ConvertWay and their team, especially Shubhangiji. On day 1 after onboarding, our chatbot was live within 3 hours..super fast service and they don't give fake expectations, they communicate clearly which has uplifted the trust. Using this bot we got phenomenal results with Abandoned Carts Recovery and Campaign runs, bot works perfectly ...