Convertway: WhatsApp, SMS, RCS

We’ve had a great experience with the WhatsApp integration service. The setup was smooth, and the platform works efficiently for our business needs. A special thanks to Preeti ji and her team for their constant support and prompt assistance throughout the process. They were professional, responsive, and ensured everything was handled seamlessly. Highly satisfied with the overall service and would definitely recommend it to others.

Our experience with ConvertWay has been very positive. The setup was quick and seamless, and the platform is simple to use. What stood out most was the team as they’re proactive, helpful, and always ready to assist.

A special mention to Preeti, who supported us throughout the onboarding process and made the entire experience incredibly smooth.

We’d highly recommend ConvertWay to other brands.

We had a great experience with Convertway, everything was smooth and easy to set up. Big thanks to the team for being super helpful and always available.

The standout was the drop of our Cart abandon—we saw 20% conversion, which have really

Convertway has been totally hassle free. It does not lag. Also the team is excellent. We had Priti Mahajan as our POC, she is just too good at solving all your queries.

The team support was excellent, especially Dhananjay sir, who was very helpful and responsive.

Helpful and consistent app for overall growth.

BE AWARE:
I would not recommend this app. I suggest using Klaviyo SMS instead for more reliable performance.

It worked well at first, and SMS delivery was fine. Because of that, I decided to make a large top-up to my balance. After the top-up, my funds appeared to be stuck and messages were no longer sending. I contacted support, and only after reaching out did the SMS start going out but most of them failed.

this is the worst application. They never pay 200 usd and Customer service representatives did not answer me.

Don't sign up. SCAM. No option to cancel your trial in platform. Emailed support, who made me email a second email address - and then they never responded. Did all this 6 days before my trial ended, and they STILL haven't cancelled my subscription and have charged me the full amount. Expecting a refund

Absolutely love using the ConvertWay app on Shopify! It's super handy for Handling Customer's queries, running WhatsApp campaigns—clean interface, smooth integration, and makes customer engagement feel effortless. A special shoutout to Sakshi Tondon from the support team—she’s always prompt, patient, and incredibly helpful whenever we hit a snag. Great tool, even better support!