整體評分
4.7
各級評分數量
  • 87% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年2月8日

Worst service provider they are specially sunil sethi his behaviour with clients is very disrespectful, i will not recommend this app to anyone

Flea Basket
印度
使用應用程式 13天
2023年11月16日

Dont trust this company and install this app. Once you have installed then they will start charging even you dint use their app. Their https://www.theconvertway.com/ chat person not replying to refund the wrongly charged subscription.
Their sales persons not attending the calls. So be aware and dont install their app. This is pakka cheating company.

Fleximaa
印度
使用應用程式 3個月
Shipway 已回覆 2023年12月19日

We sincerely regret the inconvenience caused by your recent experience with ConvertWay. Please understand that this does not reflect our usual standards.
The delay you experienced was due to an unexpected absence in our finance team.

We have since addressed the issue promptly.
We hope you will consider giving us another opportunity to serve you better.

編輯時間:2021年4月29日

Last 1-2 months, our Admin number has stopped receiving messages. This was an indication that our customers are receiving messages without issue. But the credits are being deducted. I sent an email, no response from Support. Poor Support.
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I am using this App for my newly launched store. Have bought few messages. It is not sending messages for Order Creation and Order Fulfillment eventhough I have enabled them. But the amount is getting deducted for last 2 days. Update
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This problem was rectified by the support team. Now it is working fine. It would be better if there is an option to send personalised messages to a specific customer or any Tag based customisation.

Christianitee.in
印度
使用應用程式 接近3年
Shipway 已回覆 2019年12月4日

We are sorry for the inconvenience caused to you, I just email you, please check your inbox and revert us.
Thanks,
Team ONjection

2019年2月21日

APP does not work correctly, emailed support and they never responded. Don't install spent $150.....

My Little Darlin
英國
使用應用程式 大約2年
Shipway 已回覆 2019年3月22日

Hi Team,

The actual problem was you have put no space in the two urls which are {abandoned_checkout_url}{unsubscribe_link}

We have updated your templates and its been working fine as you confirmed over the email

編輯時間:2018年11月25日

I wish I can show you a recording of how defective this app is. Across all our business, we probably lost over 500K. This is unacceptable for a shopify approved app.

Ponytail Beanie
加拿大
使用應用程式 接近2年
2018年5月1日

I have emailed support with ZERO help in getting customers removed from the listing. I have spent close to $500 with his company and nothing. They respond in chopping English and are not willing to help.

Fitfoodchatt
美國
使用應用程式 1年多
編輯時間:2019年1月18日

I was using this service since many months, since last 20 days it was not working & my account had 25$ balance, customer complained regarding not receiving SMS, when i tested it was not working but deducting money continuously. I tried email him many times but he ignored to replied hence i come to the conclusion he runs away with our prepaid and all other client balance.
service is no longer available, as he collects advance money for Credit of Sms, he took all and runs away, i will open a shopify dispute now as well.
be aware this app is no longer in service, any payment you made is gone.

Saroshsalman
巴基斯坦
使用應用程式 1年多
2019年3月21日

I installed it and paid 30$ so that I can use my own sender ID for DeoDap.com

But they are not approving my sender ID

DeoDap
印度
使用應用程式 大約1年
Shipway 已回覆 2019年3月22日

Hi Team,

We are really sorry to hear this, As we can check the Sender id is already been approved. Request you to please recheck this.

Shall you need any further assistance please mail us at contact@onjection.com

2018年6月30日

my company got a class action lawsuit from using this app. And now they dont respond to my emails.

Jersey Champs
美國
使用應用程式 7個月
2018年6月1日

want to change my sender id , need to change it as soon as possible , revert at support@hemsters.com

The Trio House
印度
使用應用程式 6個月