Reviews (387)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in customer engagement and sales due to effective SMS and WhatsApp marketing features, including abandoned cart recovery and enhanced conversion rates. They appreciate its user-friendly interface, seamless Shopify integration, real-time analytics, and automated workflows. The app's reliable performance in campaign management and timely notifications is noted, alongside responsive and personalized customer support that helps optimize marketing efforts.

October 21, 2018

good app <3 good app <3 good app <3 good app <3 good app <3 good app <3 good app <3 good app <3 good app <3 good app <3

Kittenbeauty
Morocco
4 months using the app
May 31, 2018

I use it since about one week and I already got one sale with that app! It’s cool to be able to contact users when they don’t leave an email address !

La Denicheuse Boutique
France
4 months using the app
August 20, 2019

The app is awesome. It fulfilled all my needs and I recommend this app to all the store owners. A big thumbs up to support.

Wireless Chargers Online
India
3 months using the app
April 22, 2018

Nice App - Very usefull to increase your CVR and get abandonned cart to go back to your store

Sooboutique
United Kingdom
3 months using the app
March 11, 2021

Their customer service is really good. The SMS product is also great. One feature request would be to help easily tag customers. I only wish they could have whatsapp integrated as well.

BornGood
India
3 months using the app
January 11, 2018

Quite easy to set up and it works. It has solved our admin staff notification issue.

Hog Furniture
Nigeria
3 months using the app
March 15, 2020

Amazing app, I love the customer service given and every feature it has. Recommend it 100% to everyone.

101carts
India
3 months using the app
February 23, 2018

Great App! Super easy to install and setup. Great for abandoned carts.

Unique Accesorios
Colombia
3 months using the app
August 26, 2019

The best app I ever used on shopify.. If you get alot of abandoned checkouts, you must get this app.. It helped me to increase my revenue by 15%..

TUDO PARA SEU LAR
Brazil
3 months using the app
May 27, 2017

So far so good. I joined on a Saturday but my sender ID and custom templates were approved within 2-3 hours. I am impressed. The messages are already getting delivered. It is way cheaper as compared to the app I tried earlier - "SMS Alerts". There I was paying almost INR 2 per SMS and there was a monthly commitment. Here I had to buy 5000 SMS at USD 30 at once and there is no monthly commitment. It is a "pay as you go" setup and the cost per SMS is only about INR 0.40. I like it. The added advantage is the unique sender ID, a six alphabet name that I could choose so that those receiving the SMS will know who sent it.

Nuvoshack In
India
3 months using the app