Reviews (391)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in customer engagement and sales due to effective SMS and WhatsApp marketing features, including abandoned cart recovery and enhanced conversion rates. They appreciate its user-friendly interface, seamless Shopify integration, real-time analytics, and automated workflows. The app's reliable performance in campaign management and timely notifications is noted, alongside responsive and personalized customer support that helps optimize marketing efforts.

Edited August 19, 2019

Customer service is awesome, they are so flexible with your requirements. Fast response
I would definitely recommend this app for your store.

voguetune
India
3 months using the app
August 24, 2017

Works really good, easy setup and quick notification to customer just after the order has been placed.

Griffel
India
3 months using the app
October 31, 2017

Very easy setup and control of what it sends

Sharper Styles
United States
3 months using the app
Edited May 14, 2019

one of the best apps i have used for the purpose. it does what it says. the results are amazing. i would recommend everyone to try this . app at least once.
just use it once you surely won't be disappointed. also don't forget to make ur custom id for sending sms

iJUUL
United Kingdom
3 months using the app
December 31, 2017

Great App comes very handy for eCommerce

Getmaxdeals
Israel
3 months using the app
Edited May 1, 2023

This App is crazy.
From the day I have started using it, my sales have improved by 50-60%.
You can even throw various campaign to the existing customers which helps a lot in boosting the sales.
More importantly, the customer support is amazing.
Would recommend all the e-commerce owners to use this app and it would definitely not disappoint you.

runeoriginals
India
3 months using the app
Edited March 4, 2020

Very easy to use and setup. It helped a lot to bring my customers back. I will recommend this app to everyone.

Your Shopping Zone
India
3 months using the app
June 13, 2018

Es una buena erramienta que no debe faltar en una tienda online

Mismanoletinas
Spain
3 months using the app
Edited October 13, 2023

Our collaboration with The Convertway has helped in improving customer's post purchase order alert journey at Dot & Key. Their SMS notifications and scratch card gamification are impactful, keeping customers engaged and loyal. What's equally impressive is The Convertway's exemplary sales and after-sales service, ensuring our needs are met promptly. Highly recommended!

Dot & Key
India
3 months using the app
Edited June 11, 2020

Really great service highly recommend it.
SMS Service is really quick and professional.
Recommended for any store looking for sms notification service.

Nanogelpad.in
India
3 months using the app