TCW: SMS Marketing & Whatsapp

Really really love this tool and will continue to use this in future stores.

We already subscribed for premium plan for 5 months and we did not get approved for sms SENDER ID .. Customer service not helpful they asked for many documents to be filled we did all the requested documents with no results they take long time to reply your requested only the nice thing is easy to adjust the sms text

For some reason they removed the sync list feature that allows you to update your SMS list with your new customers. I've about had it with their service. From the double dipping on per sms msg costs, and charging for campaigns that their system didn't run until hours later (it is supposed to happen within 5 minutes or so), to their non-existent communication.

So far so good. Would get 5 star only if we could track how many abandoned carts we have recovered by the text message! :)

Good & Working fine. We recommended this app for web owner. Our Customer getting the order and dispatch SMS on time, and we can also edit the message

Good app. Only use it for abandoned checkout recovery messages. It just needs some tools to measure things. Tool to measure clicks on the tiny urls (cart link) and to measure abandoned carts recovered as a result of customers clicking on the tinyurl.

And or an export of all the phone numbers that were sent the message/tiny URL.

Would engender a better cooperative relationship with customers if your pricing were more transparent and structured better. e.g. 80% of our customer phone numbers have iMessage enabled which of course means there is no wholesale telco carrier cost for those.

A PERFECT abandoned checkout product (and one which ultimately MUST be what is used) would integrate abandoned checkout recovery emails with abandoned checkout recovery SMS in order to allow us to pick the correct amount of messages in a sequence whether SMS or email and to stop them if a cart is recovered via either method or otherwise.

Useless. No tracking. No UTM tag. No way to know if the SMS is actually being sent. Can't even have an idea about the conversion rate of this app. Don't know how many clicks it brought etc.......

Simple and useful app. I was using another app earlier who were not responsive. Someone from this app team called next day to confirm if everything was fine and if we faced any issues.
You can customise templates.
They provide some free SMS credits when install the app to test it out.
You can have your own sender id
I liked that you can customise any sms template
Interface is also clean and neat
There is an option to send Marketing sms though I have not used it yet

Also for those who are not clear on charges (I was not clear) - You have to recharge some amount (minimum is $30) and then your balance will be deducted as the SMS is sent according to the SMS charge for the country.

Overall good App.

Pure SCAM and waist of Time & money I pay +60$ better use Klavyio it's 1000 times better, this application not work at all, have try to contact support multiple times and they promise to fix those bugs, CAN NOT even sent TEST SMS to myself, Extremely suspicious results of Delivery for SMS.

I have uninstalled this app by mentioning, that I am not getting a customized template on the growth plan, and the same I get with another service provider at a lesser price. The associate who was coordinating with me refunded my account balance after a long struggle and did not deactivate or delete the account.. It's been more than a week since I have been trying to solve this and the girl has not picked up the phone, She said it will be deactivated or deleted (2FA) today so that I can move on but it isn't happening. These guys are a trap. I am stuck with these guys. I do not recommend this app to anyone.