Reviews (382)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and increasing sales through personalized marketing campaigns. It is particularly effective for recovering abandoned carts and winning back customers, which significantly boosts revenue. Features like seamless Shopify integration, user-friendly automation for tasks such as abandoned cart recovery, and comprehensive real-time analytics for improved decision-making are highly valued. The intuitive interface and strong support from a responsive team, including dedicated Key Account Managers, are also noted for helping optimize marketing strategies and contributing to business growth.

February 13, 2018

Does what it says: sends SMS to abandoned cart customers. Nothing else. However, it's a bit expensive. A normal SMS can easily take up to 5 ou 6 credits (pay 5 or 6 SMS in one single SMS sent). This is due to using unicode characters, such as "á" or "ç", or any emoticon. If you multiply your country SMS price by 5 or 6 this is no longer an afordable choice.

Fitnessalley
Portugal
About 1 month using the app
May 9, 2022

Looks like a company of fraudsters. Everyday you discover a new hidden charge. Dont recommend at all There are better apps in a fraction of cost available

ToyMonkey
India
10 days using the app
Shipway replied May 9, 2022

Hi Team,
We apologize for any inconvenience caused to you.
Our pricing is very transparent, and there is no hidden pricing at all. And we have just recently add another premium plan by adding new features.

"fraudsters" is a very strong word and its very demotivating, we strongly object to it.
We really wished, you could have written a review after using our services.

July 19, 2019

Very good app and support thank you so much.

Luxuriousautogadgets
Morocco
9 days using the app
October 23, 2017

This app is easy to setup and is the perfect choice for those that want the "Abandon Cart Recovery feature" or more control than that Shopify already offered.

It would be better if this app also allows me to target only the country I want.

All Tire Supply Llc
United States
7 days using the app
October 23, 2017

It does not allow your customers to opt out of receiving messages nor is there any reporting to view along with this app!

Icon Btq
United States
6 days using the app
June 27, 2020

Application not operational at all, I want a refund of $ 30, none of my clients have received order confirmation sms, or any other.
I send emails to support and nobody answered me!
I require a full refund of payment for SMS.
Scam!

MyMarket.ma
Morocco
5 days using the app
Shipway replied December 1, 2020

We are sorry for the inconvenience.

we had already connected with you regarding the refund on Email and we are waiting you to respond. Please respond to mail as soon as possible so that we help you out with this issue.

Regards
Team Shipway

December 22, 2020

التطبيق لا يعمل في السعودية يرسل لكن الرسالة ماتوصل الى جميع الشبكات الموجودة ---------------------------------------------

Rozyana
Saudi Arabia
5 days using the app
Shipway replied December 23, 2020

Greetings,

We are sorry to hear that your experience with SMS Marketing + Cart Recovery app wasn't as per your expectations. As already mentioned, you were not able to send the messages because you have not enabled the Abandoned Cart Notification Status. Incase you're still facing issue, feel free to write to us at support@onjection.com

Regards
Team Onjection

November 9, 2020

i pay 60 usd and doesn't work i want my refund i send 2 mail to the support and i dont recieve anr answer i want my refund

Carnívoro.mx
Mexico
About 9 hours using the app
Shipway replied November 10, 2020

Hello Carnívoro.mx

Sorry for the Inconvenience caused which was mainly because of difference in the time zone.
As per our system your refund has already been processed. So please check.

Team Onjection

October 23, 2017

very nice app..so simple and very effective

Opticalbazaar
United Arab Emirates
11 minutes using the app
September 16, 2024

Bongswag
India
19 days using the app