
Supercharged SMS Marketing
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Highlights
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Use directly in Shopify admin
About this app
Launched
March 17, 2020
Languages
English
Categories
Abandoned cart , SMS marketingWorks with
Shopify POS, Ping, Point of sale (POS), InboxAn easy-to-use TCPA compliant SMS & MMS marketing and automations app built for e-commerce merchants
Drive traffic & sales with personalized text message marketing campaigns. Set up automations to recover abandoned carts, confirm orders & more! Easily sync existing data into your account. Send and receive SMS and MMS messages to & from customers right within Shopify Admin, Shopify Inbox, or Shopify POS. Create targeted text marketing campaigns, triggered automations (such as shipping notifications, checkout recovery, order delivery etc), and 1:1 conversations to boost retention and engagement.
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Easily create reusable SMS text and MMS image message templates and flows.
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Automate your text message marketing based on customer actions and triggers.
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Create customer segments using data such as location, abandoned cart, and more.
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Build & transfer TCPA-compliant subscriber lists. Understand customer profiles.
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Track revenue, ROI, CTR, & conversion metrics using the built-in analytics tool.
Pricing
Free to install
3.5 cents per message sent in Canada/USA, 9.9 cents per message sent Internationally, 7.9 cents per MMS message sent
Free to install
3.5 cents per message sent in Canada/USA, 9.9 cents per message sent Internationally, 7.9 cents per MMS message sent
All charges are billed in USD. See all pricing options
127 reviews
I shouldn’t have to pay for app to use on shopify as website we pay all that money was supposed to have good free apps to use to make our money we pay back i don’t sell like that and still paying why are we paying every time we get an order why are we paying for a domain that we like why is shopify domain have to have myShopify on it why are they no one to answer our phone calls now it’s ridiculous how they stealing our money when we don’t even get it back by the time the next bill comes
Hi,
I wanted to clarify that our app is not built by Shopify and we do not charge a monthly subscription, nor do we charge you for your domain!
We are an SMS marketing app and we only charge you if you are sending text messages using our app.
Please reach out to us if there is anything else we can help clarify.
Best,
Appregator Team
I WISH I COULD GIVE ZERO STARS
I have complained about the prices already with this app, and I am back to say after paying $270 for ONE SMS BLAST; they froze my account. They took my money first, didn't send the message but held the message as a draft until the review is complete.
What review needs to be done if I have been paying you for each message for about a year now.
Once my account is done being "REVIEWED" I'm done. The app is too expensive anyway and I have found better apps. The reports are inaccurate as well.
RUN FROM THIS APP NOW!!
Hi,
I'm extremely sorry for the inconvenience caused. As mentioned, the account reviews are usually implemented by the carrier provider and not by us. The moment we received your email, we got the review completed and everything should be working fine with your account.
We never want anyone to have a negative experience with our app and we are always here to help out. Please let us know if there is anything else we can help you with.
Thank you for your support.
Updated on August 28
The customer service (Laura) responds quickly and can solve the problem that the SMS cannot be sent in time. However, after a period of time, there will still be problems that cannot be received, and the stability still needs to be improved.
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First of all, you only use this app to send a text message to a customer, and then the customer makes a purchase, and the app will record it as its credit! Again, after I sent a lot of text messages, I found that these text messages had no effect, so I tried to send to my own number, but I didn't receive any messages at all! ! ! But this app has deducted my fee!
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Update
The developer contacted me and said they gave me a new number. After testing, I can receive text messages. But to be honest, I'm not sure how long this new number will last, I'm not confident about it.
Hi,
We only record a customer's purchase as credit if they have made the purchase after clicking on the link set in the text message. We do not take any commission from this and this is purely for your own calculations in deciding whether text message is an effective channel for you.
Regarding the deliverability - we provided you a refund for any messages that were not delivered and set you up with a new verified toll-free number that will not have any deliverability issues or disruptions.
We thank you for your continued support for our app!
Update - Laura responded right away and fixed the issue swiftly. I sent out a campaign for the first time and got orders immediately. Thank you for your great app! -------------------------
I cannot believe such an app exists on Shopify. I sent them multiple messages about issue of not being able to send campaigns. I've waited 3 weeks for response. Yet, NOTHING, literally NOTHING! This is beyond baffling. Why would a paying customer can't get any support at all. I missed the opportunity to send campaigns for Black Friday and Cyber Monday. Any retailers would understand what it means for a business. I've never rated 1 star for any app. I'm hoping this review would get their attention. I hope this is just all a misunderstanding. However, it's very unlikely because Shopify reached out to me asking if they've responded my request. I told them no and they said they will reach out to the app. Yet, still NO RESPONSE. I cannot imagine that I will continue with their service. Friends, be aware!
Update - Thank you so much for giving us the opportunity to fix your issue. We appreciate your continued support of our app.
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Hi, I am so sorry for the inconvenience caused. I just checked and we've received no emails from you or from Shopify regarding this! Could you let me know where you reached out so I can check if our team missed something?
We are available at all times to help - I've sent you an email, and I will resolve it immediately. I am extremely sorry that you've had a bad experience with our app.
Amazing when it works but when it doesn't, customer service is extremely helpful when it comes to troubleshooting issues. They let me know that they have updated the app and fixed all previous issues so it should be smooth sailing from here.
Thank you for your review and for your continued support of our app.
We're always here to help with any issues you may face!
About this app
Launched
March 17, 2020
Languages
English
Categories
Abandoned cart , SMS marketingWorks with
Shopify POS, Ping, Point of sale (POS), InboxBuilt by Appregator
About Appregator
3.8 average rating
3 years building apps for the Shopify App Store
125 Western Ave, Allston, MA, 02163, US
Support
Send a messagelaura@superchargedsms.com
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