Send and receive SMS text messages in Shopify Admin, Ping & POS

With SMS Text Messaging & Marketing for Shopify Admin, Ping & POS, you can send and receive SMS text messages to/from customers right within Shopify Admin, Shopify Ping, or Shopify POS.

On Shopify Admin or POS, simply:

1. Open the app, create a new SMS text message
2. Specify the customer(s) you'd like to send the text message to
3. Click send!

On Shopify Ping, simply:

1. Open the Shopify Ping app, and respond to an SMS conversation just like a normal messaging app

Text message templates

If you find yourself sending the same text over and over again, you can create a text message template. With a text message template, you can create a template title and a text message body, and then preview and save the template for future use. Within the template page, you can select all of the customers you'd like to send the text message body to, and click send!

Responding to text messages

When a customer replies to one of your text messages, it will show up in both the Conversations tab in the app and the Shopify Ping app!

All the features you need

After speaking to numerous merchants, we've listened and incorporated many features to help you and your business continue to be successful with Admin, Ping & POS.

• Create and send custom SMS text messages to customers
• Receive and respond to replies from customers who have responded to your SMS text messages
• Send and receive SMS text messages in Shopify Ping, Admin, & POS
• Create and manage SMS text message templates to avoid creating and writing the same text message over and over again
• Select multiple customers at a time to send text messages and templates to
• Select multiple orders, draft orders, and customers from the Orders, Draft Orders, and Customers tab, and send an SMS text message to all selected recipients
• View the analytics and history of all the SMS text messages that were sent out to and received from customers
• Set your retail location's Google Business Short Name in settings, and choose to attach a link to your Google Business Review page to drive more reviews to your physical location and boost your Local SEO
• Gather SMS marketing subscribers through custom keywords
• Works on an Shopify Admin, Shopify Ping, and any POS device

Missing A Feature?

We love feedback and we'd love to hear about your experience. If we are missing a feature that you need, let us know and we will do our best to add it to the app.