Supercharged SMS Marketing , 129 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and effective features, particularly for recovering abandoned carts and boosting sales. Many report significant revenue growth. The text message templates and Shopify Inbox integration are noted for their convenience. The pay-per-text model is preferred by some merchants over a monthly subscription. Customer service is praised for its responsiveness, and the app's assistance with compliance is positively received. It's seen as a valuable tool for expanding customer base and increasing order numbers.
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Extremely glitchy, crashes all the time.
I cant seem to find anywhere that says "pop up builder" or anything like that or to see how it works on my website. If there wasa way to figure that out, id give it a better rating, but it looks like i just paid $20 for nothing. thanks
Hi,
We’re extremely sorry to hear about your negative experience with the app. We have emailed you with detailed steps on how to set up the app and start collecting subscribers.
If you have any questions, please email laura@superchargedsms.com. We would be happy to help!
Best,
SMS Text Messaging & Marketing Team
Works good when it works. Sent out a campaign and none of my subscribers received it but I was charged. Ive sent multiple emails, and haven not received any response. We have only a small list of subscribers, which we are trying to build. We send out updates to our hours of operation, as we are open during inclement weather to sell our products.
Hi,
I'm sorry that you've had a bad experience with our app. We had not received any emails from your team for some reason, which is why we have not responded!
We've reached out to you via email, and we willl help you resolve this matter immediately.
Thank you!
Update: Support has been responsive, unfortunately no sms has been delivered. For that reason, would still suggest the app offer a lower amount than $20 in order for customers to make sure the app is suitable.
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20/10/2022 Understandably, couldn't test app without paying as SMS do cost. Paid the minimum one-off amount to see ($20) and no sms has been delivered. Ideally, it should be much less for the purpose of allowing customers to test the app suits their needs. The app may work for others, unfortunately not in this case.