SMSBump: SMS Marketing & Email , Počet recenzí: 3 870
SMS Bump is not user friendly and confusing to navigate. there are no readily available tutorials or definitions given for the jargon used on the app/site. There are also a couple bugs I encountered which made it very discouraging, to say the least. This is what brought me to seek help that from customer service. All of my questions were answered by PL. she was quick and friendly and answered all of my questions as promptly as possible. I would give her 5/5 stars. Give her a raise!
The app however, which I am sure will work great once I understand it and know how to work around the bugs/complications, would get 3/5 stars. even the text choice isn't pleasing to the eye. Alas, I still have faith that it will help me reach my SMS Marketing goals and I will continue to use it.
Djan, thank you for your very helpful support service. Now we move with this instrument of workforce.
The app itself is difficult to use, not user friendly at all. I will be looking for a new app to use in the future. Customer service is always amazing, PL answered my questions immediately and knew exactly how to fix the problem I was having.
Thanks for Gen's help, she is doing good customer service, but the app was implented yotpo review system, which is annoying.
I needed help with finding the platform that I use for pop-ups. PL helped me identify the platform and provided instructions to make the appropriate changes.
I have just trialed sms, some things are easy and some i find difficult but getting there
we will see after my campaign the response
goed en snel geholpen door de klantenservice. Leuk contact ook vanuit Iven E ondanks dat het via de een chat is.
I just tried to download the app and it doesn't seem to be working. One i hit install is goes to a blank page. So nothing loads or allows me to set up an account.
The support team has finally solved our account login issues. Thank you and a a special shoutout to Bratan Dyakov for helping us!
5 star for functionality, 4 star for stability, 3 star for UI and customer service so it's a 3 star app.