Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
20 février 2023

SMS Bump is not user friendly and confusing to navigate. there are no readily available tutorials or definitions given for the jargon used on the app/site. There are also a couple bugs I encountered which made it very discouraging, to say the least. This is what brought me to seek help that from customer service. All of my questions were answered by PL. she was quick and friendly and answered all of my questions as promptly as possible. I would give her 5/5 stars. Give her a raise!

The app however, which I am sure will work great once I understand it and know how to work around the bugs/complications, would get 3/5 stars. even the text choice isn't pleasing to the eye. Alas, I still have faith that it will help me reach my SMS Marketing goals and I will continue to use it.

Miakalani Swim
États-Unis
2 mois d’utilisation de l’application
10 août 2023

I just want to say that Joann C helped me alot with gettting my SMSBump to work. I had it scheduled for right away and it did not send out. After going back n Forth, She found the problem and my SMS campaign was sent out right away.

I AM FITNESS APPAREL
Canada
Environ un an d’utilisation de l’application
7 septembre 2023

I am having issues with the app not displaying any analytics for the day as well as many other problems, but the customer service is great. Regie C and Elijah C were both super helpful and helped me resolve almost all of the issues. Will definitely be 5 stars if the other kinks can get worked out by the higher-ups.

ERRA BOOKS
États-Unis
1 jour d’utilisation de l’application
17 mai 2023

I've had this app for a year and while it has been okay, two of my campaigns failed to send. When I spoke with them about it, they said that the campaign was sent... End of story. I know the campaign failed and I wasn't about to argue about it.

Curvy Pineapple Boutique
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 16 janvier 2023

The app itself is difficult to use, not user friendly at all. I will be looking for a new app to use in the future. Customer service is always amazing, PL answered my questions immediately and knew exactly how to fix the problem I was having.

Kexpress Supplies
États-Unis
5 mois d’utilisation de l’application
9 mai 2023

This app have big problem with change the email I can’t solve it because it back mi again and again to main page .

Nova Drop
Oman
Environ 10 heures d’utilisation de l’application
15 avril 2023

perfect assistance helped me thanks marnie highly recommend to everyone they respond right away thanks

wafflepress
Italie
Environ 2 mois d’utilisation de l’application
6 janvier 2023

Thanks for Gen's help, she is doing good customer service, but the app was implented yotpo review system, which is annoying.

DGI宅時光
Taïwan
Plus d'un an d’utilisation de l’application
3 novembre 2022

I needed help with finding the platform that I use for pop-ups. PL helped me identify the platform and provided instructions to make the appropriate changes.

LenaGrace Designs
États-Unis
Presque 2 ans d’utilisation de l’application
23 janvier 2023

Djan, thank you for your very helpful support service. Now we move with this instrument of workforce.

Nobleleads Fashion Online Store
Espagne
Plus d'un an d’utilisation de l’application