SMSBump: SMS Marketing & Email , 5.551 avaliações
Great app, Perfect for Busy Q4. Seeing a lot more conversions through SMS. However, we are seeing the app not start up from our backend often enough.
Just started using this tool I heard nothing but great things about it- Joann C was great helping me get set up
Setting up SMS marketing is more complicated than I thought. Some bugs and problems need to fix. I was stuck with technical rep Marnie for over an hour; she was accommodating and patient in solving the issues. I would give customer service five stars for sure, but the user's experience of SMSBump is four stars.
Just started using the app, so cannot tell for its effectiveness, however everything is easy to set up and customer service is very helpful
Customer service from Marnie was probably the best I've ever had. The app itself is very nice and pretty polished for what you need regarding SMS marketing and Emailing as well.
we just hooked everything up to the store so haven't been able to test things out thus far to see results. but the customer service is top notch thus far! Ronnel V really helped me out..
First time I asked to solve problem they said they would get back to me but they never did but after I messaged them once more they fixed it on the spot.
Great customer service with Djan. They took care of a issue with the layout of the app on my website. Unfortunately, this meant I had to disable the popup feature altogether. But I'm looking forward to using this app now that its all setup.
PL was a great help, with quick and easy assistance I was able to progress with my store creation in no time. I would recommend 10/10 times to new users having problems.
Great customer service especially with Marnie. App was confusing at first to use however Marnie helped me understand it better.