SMSBump: SMS Marketing & Email , 4 584 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
    4,2 mil
  • 5% das classificações são de 4 estrelas
    229
  • 1% das classificações são de 3 estrelas
    35
  • 0% das classificações são de 2 estrelas
    17
  • 2% das classificações são de 1 estrelas
    83
17 de maio de 2023

I've had this app for a year and while it has been okay, two of my campaigns failed to send. When I spoke with them about it, they said that the campaign was sent... End of story. I know the campaign failed and I wasn't about to argue about it.

Curvy Pineapple Boutique
Estados Unidos
Tempo passado a usar a aplicação: Over 1 year
9 de maio de 2023

This app have big problem with change the email I can’t solve it because it back mi again and again to main page .

Nova Drop
Omã
Tempo passado a usar a aplicação: About 10 hours
15 de abril de 2023

perfect assistance helped me thanks marnie highly recommend to everyone they respond right away thanks

wafflepress
Itália
Tempo passado a usar a aplicação: About 11 hours
20 de fevereiro de 2023

SMS Bump is not user friendly and confusing to navigate. there are no readily available tutorials or definitions given for the jargon used on the app/site. There are also a couple bugs I encountered which made it very discouraging, to say the least. This is what brought me to seek help that from customer service. All of my questions were answered by PL. she was quick and friendly and answered all of my questions as promptly as possible. I would give her 5/5 stars. Give her a raise!

The app however, which I am sure will work great once I understand it and know how to work around the bugs/complications, would get 3/5 stars. even the text choice isn't pleasing to the eye. Alas, I still have faith that it will help me reach my SMS Marketing goals and I will continue to use it.

Miakalani Swim
Estados Unidos
Tempo passado a usar a aplicação: 2 months
23 de janeiro de 2023

Djan, thank you for your very helpful support service. Now we move with this instrument of workforce.

Nobleleads Fashion Online Store
Espanha
Tempo passado a usar a aplicação: About 1 year
Editado a 16 de janeiro de 2023

The app itself is difficult to use, not user friendly at all. I will be looking for a new app to use in the future. Customer service is always amazing, PL answered my questions immediately and knew exactly how to fix the problem I was having.

Kexpress Supplies
Estados Unidos
Tempo passado a usar a aplicação: 5 months
6 de janeiro de 2023

Thanks for Gen's help, she is doing good customer service, but the app was implented yotpo review system, which is annoying.

DGI宅時光
Taiwan
Tempo passado a usar a aplicação: Over 1 year
3 de novembro de 2022

I needed help with finding the platform that I use for pop-ups. PL helped me identify the platform and provided instructions to make the appropriate changes.

LenaGrace Designs
Estados Unidos
Tempo passado a usar a aplicação: Almost 2 years
19 de agosto de 2022

I have just trialed sms, some things are easy and some i find difficult but getting there
we will see after my campaign the response

The Studio Boutique
Austrália
Tempo passado a usar a aplicação: 10 days
11 de agosto de 2022

goed en snel geholpen door de klantenservice. Leuk contact ook vanuit Iven E ondanks dat het via de een chat is.

theeasywanderer
Países Baixos
Tempo passado a usar a aplicação: 6 months