SMSBump SMS + MMS Marketing

SMSBump SMS + MMS Marketing

by SMSBump Ltd.

Text Marketing. SMS Marketing Flows. Chat. Growth Analytics

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
    (7)
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

7 reviews

forever healthy.us

still cant figure out how to tie it in with shopfiy it tutorial when to fast now it wants a 100 characters what that about

Developer reply

July 2, 2020

Hello there, Stoyan from the SMSBump team!

You can find lots of tutorials in our official website and our knowledge base section. Nevertheless, a colleague of mine has reached out to you to help you set up our product correctly.

Coconut Whisk

Has some good features but its disappointing they don't have a mobile template version for the floating button pop up

Developer reply

July 2, 2020

Hi there! Stoyan from the SMSBump team.

I just spoke with our developers and they assured me that our templates for floating button popups are actually mobile-friendly.

We would be happy to sort any issues that you have with our app, so feel free to contact our support team.

Looking forward to your feedback.

Mademoiselle Lash

I integrated SMSBump with my Justuno pop-up... the integration seemed to go smoothly as Justuno accepted it fine. I noticed immediately that I have an issue as I signed up to test my own pop-up and I haven't received the initial welcome flow. I checked SMSbump and my information is there so not sure why it's not starting the flow. I have spoken to 2 customer service reps & I haven't had the problem solved yet. This has been going on for 2 weeks. I'm starting to get a little frustrated as now I'm not getting responses to my to follow up emails. Hopefully this is a glitch and it all turns around.

Developer reply

May 26, 2020

Hello and thanks for reaching out.

Apologies for the delay here and hope you had a fantastic Memorial day weekend.

Our support team has gotten back to you.

EDIT - July 2nd: Hello again! Stoyan here from the SMSBump team. Wanted to ask you if all your issues were resolved. Feel free to reach out to us, our team will be more than happy to help you!

Harrow and Green USA

Difficult to judge the App as I installed it, sent a test SMS to my personal cell 12 hours ago and have still not received it despite the app telling me it was sent, Went through all the processes and then started to ask them questions - hours upon hours with no reply. Still waiting (5 hours ago their persistent sales focused chat bot told me the normal wait is 5 minutes...) Also - the free credit doesn't work and that's one of the things I asked about.

Developer reply

April 20, 2020

Hello and thanks for reaching out.

This looks like a quiet hours setting. We would love to help you out solve this so our team will get in touch with you.

Thank you for reporting this once again.

Miss Match Group Inc.

happy with the results but no so much with the service. you can't speak to an agent and you have to do everything via email or chat. lame.

Developer reply

February 10, 2020

Hello and thank you so much for the feedback.

Would love to hop on a call with you. Our team will reach out and ask for more details on your availability.

Candina

Hi ! I used sms bump a lot on my last shop and it's in theory very powerful. But right now SMSBump's doing shit. It allows itself to deactivate my SMS campaigns at any time without warning, causing me to lose hundreds of euros of abandoned checkouts. Really disappointed.

Christmas Onsie

For SMSBump.... We are not all techy people like this app assumes.
The app set up is hard for beginners. Otherwise its seems ok