SMSBump: SMS Marketing & Email

Name: SMSBump: SMS Marketing & Email
Brand: SMSBump Ltd
Rating: 4.9 (6258 reviews)

Free plan available. Additional charges may apply.

Rating (4.9)

Reviews

6,258

Developer

SMSBump Ltd

Collect Subscribers - Build and scale your subscriber base

Campaign Creator - Create email and SMS campaigns that convert

SMS and Email Flows - Your marketing on autopilot

SMS and Email - Combine text and email to maximise reach & sales

Powerful Segmentation - The right message to the right audience

Detailed Analytics - The metrics that help you grow

SMS Chats - two-way messaging for your customers

Sell more with hyper-personalized campaigns

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Use directly in Shopify admin

About this app

Launched

October 13, 2015

Languages

English and French

Drive more revenue and sales with powerful SMS and email campaigns and automations.

With Yotpo SMSBump, you can seamlessly grow your SMS & email lists, recover abandoned carts, and send revenue-driving texts and emails that make your sales skyrocket. Choose from a library of high-converting SMS templates and automations to engage with shoppers in real time and maximize the effect of each customer interaction.

Easily craft, personalize, and A/B test campaigns to text and email subscribers.
Build SMS flows powered by real-time events and custom conditions.
Create hyper-targeted segments to engage subscribers.
Flexible and transparent pay-as-you-grow SMS & email pricing plans.

Pricing

Free

Free to install

Message rates start from $0.0165 (US). Free 10,000 emails every 30 days.

Campaign Builder and Planner
Customizable Automated Messages
All Subscription Tools
Audience Segmentation
24/7 Email & Chat Support

Growth

$19/month

Message rates start from $0.0149 (US). Free 10,000 emails every 30 days.

All Free Features Plus:
Unlimited Free Opt-In Keywords
Unlimited A/B Testing
Timezone-based Messages
Business Name as Sender

Prime

$59/month

Message rates start from $0.0142 (US). Free 10,000 emails every 30 days.

All Growth Features Plus:
Click-to-Buy
Smart Predictive Segmentation
Branded Custom Short URL
Shopify POS Integration

Powerhouse

$199/month

Message rates start from $0.0130 (US). Free 10,000 emails every 30 days.

All Prime Features Plus:
Onboarding Specialist
Monthly SMS Strategy Sessions

Free

Free to install

Message rates start from $0.0165 (US). Free 10,000 emails every 30 days.

Campaign Builder and Planner
Customizable Automated Messages
All Subscription Tools
Audience Segmentation
24/7 Email & Chat Support

Growth

$19/month

Message rates start from $0.0149 (US). Free 10,000 emails every 30 days.

All Free Features Plus:
Unlimited Free Opt-In Keywords
Unlimited A/B Testing
Timezone-based Messages
Business Name as Sender

Prime

$59/month

Message rates start from $0.0142 (US). Free 10,000 emails every 30 days.

All Growth Features Plus:
Click-to-Buy
Smart Predictive Segmentation
Branded Custom Short URL
Shopify POS Integration

Powerhouse

$199/month

Message rates start from $0.0130 (US). Free 10,000 emails every 30 days.

All Prime Features Plus:
Onboarding Specialist
Monthly SMS Strategy Sessions

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

6,258 reviews

Overall rating

4.9

Counts per rating level

93% of ratings are 5 stars
5.8K
5% of ratings are 4 stars
286
1% of ratings are 3 stars
41
0% of ratings are 2 stars
17
2% of ratings are 1 stars
110

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its user-friendly SMS marketing features, customizable templates, and powerful automation. It's praised for boosting conversion rates and business growth. Merchants value the analytics tools for tracking campaign performance and making informed decisions. The app's seamless integration with Shopify, feature-rich free plan, and quick, knowledgeable support team are also appreciated. Automated SMS triggers for events like order confirmations, shipping updates, and abandoned carts are particularly valued.

November 27, 2023

PL from customer service was quick to help with a concern I had with SMS Bump. I like the app. It's easy to use. While it is expensive, it was faster to set up than Klaviyo. Provided I can start generating more sales, I plan to use this super helpful app for years to come.

Fleece Chic

United States

Over 3 years using the app

Edited November 13, 2023

This review is specifically based on the app's support. I installed the app and went through it in great detail. For the most part it is user-friendly. I had a few questions and reached out to the online support. I was connected to PL. PL is fast, friendly, and extremely knowledgeable. I had several questions and she was able to answer them like rapid fire. She was also able to troubleshoot and expedite any technical assistance I needed. Before reaching out to support, I was ready to find another app, as I wasn't sure if this one would meet my needs. It has so far and I am happy. Thank you.
Update: Received excellent service from Keano today. The support staff is quick and knowledgeable. It gives me the confidence needed to move forward in my tasks.
UPDATE: Joann was patient and knowledgeable. I felt confident in the information that I received.

HOUSE of GRAN

United States

About 1 year using the app

November 16, 2023

New to the app and by no means have implemented all the capabilities but everything works as it should up to this point. Their support is fantastic! Always quick to respond via chat but will go beyond that when you need them. Had an issue with two welcome pop ups (sure it was my fault) but they went above and beyond to get it resolved. Highly recommend.

Captain Bob Designs

United States

10 months using the app

All reviews