Snap: B2B Wholesale Pricing

Great support! There was an issue on "compare prices" not showing, but after speaking to Alice, who was very helpful, she got to the bottom of it for me and sorted it out!

Excellent app- honestly I cannot recommend it enough! Especially Lydia who has helped me tremendously and is very helpful.

Look no further for a wholesale app for your store

Seems to work pretty well...
BUT...
If you are going to change your pricing structure maybe give a heads up to your users so it doesn't mess up their website without being given the opportunity to upgrade. Spent the entire morning trying to figure out why our customers weren't seeing their discounted pricing only to find out that Snap changed thing and deactivate our account until we paid more. Which we would have done if we were given a heads up beforehand,

The app was difficult to set up. The registration form didn’t display correctly, appearing below the footer, with no options to adjust its placement. It also installs code into your theme without providing any way to remove it. We use the latest version of Dawn, the free Shopify theme so claims to be compatible.

When registering a B2B account, no confirmation email was received. We later discovered it had gone straight to the spam/junk folder, which is far from ideal. There’s also no option to send emails from your own domain, which would help prevent this.

On top of that, we couldn’t log into the B2B account at all, as it kept rejecting the correct user credentials. Support is only available via email, not live chat, which made resolving these issues even harder.

Fortunately, we had backed up our theme before installing, so we were able to revert once we uninstalled.

Overall, the app feels like a quick workaround to add B2B functionality without upgrading to Shopify Plus, but in practice, it’s unreliable and poorly executed.

Don't have too much time on the app, but loving it so far! We are a small business with only a few customers in need of B2B pricing. After searching for what felt like a year, we came across Snap and it was exactly what we needed! Started with the free plan as a trial, but definitely upgrading so we can set up more price lists for different customer groups!

Alice did an amazing job answering my questions and helping me through the app set-up!

Trouble getting it to work

Love it! Easy to use and quick to set up

This app was perfect for our use case because it support wholesale pricing for orders created from both font end (via checkout) and back end (via draft orders). It's been working well for the past 3 months. Had to contact the support team at WhizzCommerce recently to resolve a minor bug, and the response was excellent, and fast.

Definitly a 5/5 rating!

I've tried multiple B2B Wholesale pricing apps, yet we decided to use this for our shop allesvoorovens.com where we sell industrial materials to our normal customers but also to our bigger clients with specific discounts.

Via the app now we are can give customers

The set up of this application was done for us in 5-10 mins and really easy to maintain. Also the support team is very helpfull and quick in their responses.

I would recommend every user that has similare business requests to use this application!

Muy buena