Snap: B2B Wholesale Pricing

We use this app for B2B specific pricing and it works perfectly, not only in the cart but in every price display. Outstanding support from their team, especially Vince, who helped us configure the app in our theme within minutes.

I hope you are doing well.

I would like to raise a concern regarding the current customer login and pricing behaviour on our store.

At present, when a customer registers as a wholesale user, a “Wholesale” tag is automatically added to their account. Due to this, once they are tagged as wholesale, they are unable to view retail prices from their side. If they want to purchase as a retail customer, they are forced to log out and browse the store without logging in.

There is no customer-side option to switch between retail and wholesale modes, which is creating confusion for users who want to place both types of orders.

I kindly request clarification or a possible solution for the following:

Can customers be given a toggle or option to switch between Retail and Wholesale modes?

Is there a way to allow logged-in wholesale customers to view retail prices as well, without removing the wholesale tag?

Are there settings or app configurations that can improve this experience?

This is an important concern since it directly affects customer workflow and order conversions.
Please look into this issue and advise us on the best possible solution.
Sometimes customers buy on wholesale basis sometimes customers purchases on retail basis so order limit we set moq 10 pcs due to that they cant go for single pc
Thank you for your support.

Very helpful, quick response, good overall tool and fair pricing

Un grand merci pour le professionnalisme et la qualité des échanges avec Vince et Lydia !

This is the best app. I explored and tried multiple apps including the apps with good rating but this app is really good. You have all in this app. Most importantly, the app support team including developers are very helping. I had multiple queries and they solved it. They even open to resolve the big issues as well. For my store the developer team did well.

Good app and good support team. Responding fast and solved my issue. Have all the necessary feature for free. Really great job!

Excellent app- honestly I cannot recommend it enough! Especially Lydia who has helped me tremendously and is very helpful.

Look no further for a wholesale app for your store

Customer service is very quick to react and keeps constant communication. Tobias was very helpful with making the new price update work with our custom shopify theme.

We had a bit of an issue with another discount we had applied sitewide but luckily Alice was able to help us out and we got it sorted.

I can recommend this app to any business that wants to do group specific discounts and not spend tons of money on expensive memberships.

Great support! There was an issue on "compare prices" not showing, but after speaking to Alice, who was very helpful, she got to the bottom of it for me and sorted it out!

Don't have too much time on the app, but loving it so far! We are a small business with only a few customers in need of B2B pricing. After searching for what felt like a year, we came across Snap and it was exactly what we needed! Started with the free plan as a trial, but definitely upgrading so we can set up more price lists for different customer groups!

Alice did an amazing job answering my questions and helping me through the app set-up!