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No responce to my tickets, which were simply deleted rather than answered. JS keeps crashing, and the support team refuses to fix it.
I was happy with SnapB2B until mid-December when it has started to generate data on every order. I raised this with support on 16 Dec 2025, and they said they would get back to me as they need to speak to the development team but still have not got back to me and it is 06/01/26.
Also now the app is not working at all!!
They use to have support via live chat but now rely on AI and email. Which means I have no way of escalating this when they do not reply to my emails!.
They slowed my website. when they added a code and all my product page takes time to load also the check out is really bad
Good Day SnapB2B When will my Refund be done ?
