Snapchat Ads , 2.641 reseñas

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
20 de febrero de 2021

snapchat STOLEN $100 FROM MY ACCOUNT Not sure what's going on at all. I tried to start an ad. I created an "Activity". I've got an email from Snap Team that my "ads have been approved", but it said on Shopify that my ads was in "review". Then withdrawn from my account began. One by one. Money was withdrawn from my PayPal account by Snap Group Limited for total cost $100 USD. I deleted a snap app and even after that they continue to charged my PayPal account.
I tried to contact Shopify support and they created a refund case. Then snapchat sent me a message, that they can't find my email and that they closed a case without refund.
I CONTACTED SHOPIFY SUPPORT THE SECOND TIME AND THE SITUATION WAS THE SAME. snapchat JUST STOLE MY MONEY FROM MY ACCOUNT AND DOESN'T REPLY TO MESSAGES. I have no idea what to do. I don't recommend to have business with frauds. STAY AWAY!

dla dushy
Ucrania
3 días usando la aplicación
3 de julio de 2021

Has got to be the worst. Never even ran a campaign and was charged on 4 different occasions, 4 days in a row. Will not respond to inquiries. HORRIBLE!

El Jefe Lobo
Estados Unidos
2 días usando la aplicación
13 de enero de 2021

HORRIBLE!!!! DO NOT USE....
I did a campain for my business $5 (but after no communication from the developer and no analysis what so ever, I cancelled the ad. They continued to charge me for the service that i cancelled. basically I was changed $5 for 33 days. In the end i opened a dispute with my bank regarding the charges..

Division 5
Estados Unidos
2 días usando la aplicación
29 de junio de 2022

Worst Customer service ever. They never replied my messages. My ads got rejected and I tried to change the creative and everything I know but no changes. I sent them message since last month and they haven't replied me. The only thing I regretted was the time I wasted learning how to run Snapchat Ads

Diamonygift
Italia
2 días usando la aplicación
20 de julio de 2020

don't waste your time on this
we have decided to remove the app from shopify and close this account
our impression is that your advertising techniques are fishy

Charges are changing without our permission
you claim minimum of 5 dollars you don't allow it to save you change it to 50
when we try from shopify it says minimum for the same thing is 20 per day
yet it still forces 50

an organization that uses these type of practices is not honest - we don't want anything to do with it
we also think that if it had any real marketing value it will not have resorted to these kind of methods

GraceHats
Estados Unidos
Alrededor de 23 horas usando la aplicación
Fecha de modificación: 1 de junio de 2019

Same as everyone else, multiple tries to create an ad with an error of "Sorry, we couldn't process your request. Please try again later." 3 separate ads each attempted at least 24 hours apart. Clearly an app released too soon. Hopefully at some point they will release something that works since it's much more labor intensive to create an ad directly on snapchat.

Mystic Sloth
Estados Unidos
Alrededor de 21 horas usando la aplicación
Snap Ads respondió 5 de junio de 2019

Thank you for the feedback and sorry for the inconvenience. We did a quick check of your account and it appears that you were able to successfully create ads. Please reach out to us if you encounter issues in the future.

4 de febrero de 2021

Very Crazy Very crazy. They are not transparent. you never know how much and for what you pay. as i installed there app. they just started to cut mony cut mony. However after one day paying too much money i decided to delet there app but they still cut my money. a very crazy company Never again

WERBE-WELT.SHOP
Suiza
Alrededor de 21 horas usando la aplicación
24 de abril de 2023

not working on chrome. I want to run snap ads on my shopify store so i downloaded the app. Tried making an account and it just keeps refreshing when i input my Snap account information. So i went on Snap Ads website and the same issue occured. I cleared chrome cache , cookies, relaunched chrome. Tried from incognito, none of it worked. I went on different browser and it started working/

Gretala
Canadá
Alrededor de 17 horas usando la aplicación
16 de enero de 2020

This app won't even download onto safari with shopify. Im concerned that snapchat isnt good for converting at all. Had 5+ thousand swipe ups and not a single sale. wouldn't recommend it

Dtoxpatches
Estados Unidos
Alrededor de 16 horas usando la aplicación
15 de mayo de 2021

its better but not applicable most of the countries. It should give access to all countries. Secondly I found it bit expensive ad marketing.

Big Brands | Small Prices
Pakistán
24 minutos usando la aplicación