리뷰 (3,636)
상세 검색
-
평점별
Apparently, you don't read any of my emails and you just assume things and reply, I won't read any articles as I know before opening the link that I did what was in the article.
Also, the app was working before fine so it's not about installation. I provided you with a screenshot and It's clearly a problem with your app as there are many users facing the same problem, check the link below
https://community.shopify.com/c/shopify-apps/snapchat-ads-not-working/td-p/1765242
Anyways, I deleted the app and deleted Snapchat accounts and I stopped running ads on the platform, I think your customer service is slow and you just keep sending links and articles to the user in hope that will fix the problem that you don't know how to solve.
Thank you for frustrating me and wasting my time!
Absolutely useless! I had issues with integration, I sent 2 emails and still no reply 2 weeks later!!!!
Terrible app, doesn't even connect the "verify email". When you click on verify email goes directly to an error 404 page. Customer service is so poorly trained and will waste your time. Do yourself a favor and NOT dl this app. Just use a business manager instead, and thank me later. Can't believe a company with some of the most resources and Billions in ad spend revenue on the line... can't provide us a working app (when all these small app makers deliver a much better product).
Never tell me why it violates the advertising policy
Always says I violate their policy ,but never tell me the details , what kind of ad I can show , I made the ads picture totally the same with the sample but they still says I cant use my ads
It looks easy enough, however, every ad you try to run kicks back as a "Violation" of something .. but they do not tell you what said "violation" of the ad policy is. Once you read the policy, you still cant tell what the problem is, or how you are suppose to fix it. Seven thumbs down..
I keep on getting charged daily. is this a scam!
i only agreed on running it for day $20 approx. you guys keep on deducting $11 everyday
I tried it and would never use it again. Story too long to write here, but summation, in one word would be "rip-off". I allotted $60 for 3 days. I tried to change $ amount $5, but APP would keep changing it back to $20. After they practically stold $120 from my PayPal account. I finally had to cancel Credit Card because they had no number to call on web-site and e-mail response that did not resolve any issues rather made it more aggravating. I removed APP and called Shopify for Help after seeing no Support number and Shopify found it odd that SNAPCHAT was charging me off of Shopify's Platform. In other words no record of APP. The email response from were made up screen prints saying I picked 10 days. Then the next email said I did not have an end date. WOW just Ridiculous. Never Again. Shopify should remove APP.
Not a good idea. Spent a lot of money got zero results, Not even a single user on-site or on messages. Not sure where the people who see our ads are taken to. Shows some data on business Snapchat but no user activity on my Shopify store. $30 wasted.
Very poor experience. Customer support doesn't exist. I submitted a simple question. No answer for a few days.
Thank you for the review. We have resolved the issue you ran into last week. We believe everything should be working, as expected, for your store. Please email the support alias if you still see any issues.
This is frustrating.
Why would you make the Snapchat Ads app available in my country to install while I can't use it for its sole purpose because my country isn't eligible for a business account on the app?
When I tried to start running ads, my account was automatically rejected!
What am I then going to use this app for if my country isn't eligible for it?
I have contacted Shopify support to further investigate this situation because all of this was just a total waste of time and would like it not to happen again to anyone.